Episode 31: Positively Outrageous Service with Michael Hoffman
May 29, 2019 ·
31m 18s
What are the habits of any organization that creates and sustains a culture of Positively Outrageous Service? That's our question for Michael Hoffman, who for 25 years has trained and...
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What are the habits of any organization that creates and sustains a culture of Positively Outrageous Service? That's our question for Michael Hoffman, who for 25 years has trained and spoke to organizations about how to set themselves apart from the competition by the ways they approach their customers. That doesn't just mean people outside the company.
Why is service more important now than ever? What is a "service experience"? What is the market place "pendulum"?
Learn more about Michael at IgnitingPerformance.com
For more on Betti or to find out about NSA North Texas, visit www.speaker.org
show less
Why is service more important now than ever? What is a "service experience"? What is the market place "pendulum"?
Learn more about Michael at IgnitingPerformance.com
For more on Betti or to find out about NSA North Texas, visit www.speaker.org
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