Episode 74: How To Improve Customer Experience With Monica Or
Jul 23, 2020 ·
34m 52s
In this episode, we interviewed a customer (service) expert Monica Or. Monica shared with us why it's important to look at our customer experience in a different way, how we...
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In this episode, we interviewed a customer (service) expert Monica Or. Monica shared with us why it's important to look at our customer experience in a different way, how we can improve it and how smaller hotels can surprise their guests by doing the unexpected.
show less
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| Author | Alexander Novicov |
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