The Quest for Epic Customer Support is a podcast for everyone who understands that customer support should prioritize effectiveness over efficiency, empathy over automation, and a transformational relationship over a transactional one. Each episode will explore the darkest hours in a customer’s journey through conversations with the customer support superstars who live to illuminate the path forward. If you understand that customer support isn’t just a cost center, it’s a loyalty center, then
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you’ve come to the right place.
Welcome to The Quest for Epic Customer Support!
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