Episode 30, “Rob Lynch: IT Keeps Us Working”
Dec 7, 2023 ·
22m 47s
Learning how to handle disgruntled travelers as a valet at the airport was “a quick speed run to customer service,” says Rob Lynch. Today, he’s still solving problems—as Premier’s Senior...
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Learning how to handle disgruntled travelers as a valet at the airport was “a quick speed run to customer service,” says Rob Lynch. Today, he’s still solving problems—as Premier’s Senior Manager of IT Operations. In this far-ranging interview, he talks about how our IT Help Desk works, cybersecurity, the dangers and benefits of AI, and what the heck happened to floppy discs.
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