Bill Horan talks to Gretchen Anderson, author of THE CRITICAL FEW. Gretchen will discuss why she says many corporate problems are overlooked simply to avoid conflict, why less than 40% of employees are concerned with their company's mission, why corporate problems are not due to competition or the economy but start inside the corporation, why a corporation's culture is its collective personality, and how 2 simple questions to employees can help improve an organization's culture.