Sandy Rogers serves as Managing Director of FranklinCovey’s loyalty practice which is focused on helping large multi-unit operators in retail, healthcare, grocery, food service, lodging, and financial services to accelerate growth through increased customer and employee loyalty. FranklinCovey provides each location in the chain with an accurate and representative measure of employee engagement and customer service along with a process to improve them through more consistent frontline execution. Prior to FranklinCovey, Sandy spent 14 years with Enterprise Rent-A-Car, most recently as Senior Vice President of Corporate Strategy. During his time at Enterprise, he led the turn-around of Enterprise’s London operation, and before this, he served as Vice President of Marketing and Business Development. He led the teams that developed Enterprise’s consumer marketing strategy including the “Pick Enterprise...We’ll Pick You Up” television campaign and ESQi, Enterprise’s comprehensive system for measuring and improving customer service across their 7,000 branch network. Before Enterprise, Sandy held marketing positions at Apple Computer and began his career in brand management at Procter Gamble. Sandy serves on the executive committee for Big Brothers, Big Sisters of Eastern Missouri and chairs the Leadership Council for the Donald Danforth Plant Science Center. Sandy holds a bachelor’s degree from Duke University and an M.B.A. from Harvard Business School