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Changing Attitudes Towards Mental Health in Hospitality

Changing Attitudes Towards Mental Health in Hospitality
Oct 1, 2020 · 14m 30s

In this critical episode, we dive deep into the realm of mental health within the hospitality industry, particularly in light of the COVID-19 pandemic. Our special guests, Susan Grandfield and...

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In this critical episode, we dive deep into the realm of mental health within the hospitality industry, particularly in light of the COVID-19 pandemic.

Our special guests, Susan Grandfield and Daniel Grandfield, share their unique insights on the challenges and opportunities that lie ahead.

Key Points:
  1. COVID-19 Accelerated Change: Susan Grandfield highlights how the pandemic has fast-tracked the need for addressing mental health issues in the industry. She stresses that we can't go back to how things were and that this is a great opportunity to make meaningful changes.
  2. Cultural Shift Needed: Daniel Grandfield calls for a change in the 'stiff upper lip' culture that discourages employees from taking sick days. He advocates for a more supportive environment that encourages open dialogues about mental health.
  3. Employee Well-being is Crucial: Timothy R. Andrews states that employers will be under scrutiny for how they treat their staff in the coming months. It's essential for employers to up their game to be seen as responsible and caring.
  4. Changing Perceptions: Susan points out that the current crisis offers an opportunity to break free from the stereotype of hospitality jobs as low-paying, high-stress roles. Employers who take the initiative will emerge as the preferred choice for employees.
  5. Cleanliness & Preparedness: Timothy notes that how a restaurant or pub handles COVID-19 procedures reflects not just on customer perception but also affects employee morale. A clear system can ease the discomfort and pressure on staff.
Why Listen?

This episode not only educates you on the changing landscape of mental health in the hospitality sector but also provides practical tips for both employers and employees on how to navigate this complicated issue. Whether you're a manager, an employee, or someone interested in the field, this is an essential listen for you.

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If you are struggling, or know someone who is, please contact the following immediately:

Hospitality Action https://www.hospitalityaction.org.uk/get-help/
T: 0808 802 0282 (24 hours a day, 7 days a week)

Samaritans https://www.samaritans.org/
T: 116 123

For more information on the guest speakers:

Susan Grandfield: https://www.susangrandfield.com/

Daniel Grandfield https://www.bluecragsconsulting.com/

"Timothy, Put The Kettel On" co-hosted by:

Sarah Kettel https://www.sarahkettel.co.uk/
Timothy R Andrews https://www.facebook.com/TimothyRAndrews

Editing & Visuals by: Timothy R Andrews

Music: Brain Power by Mela, freemusicarchive.org & Pawel Sikorski
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Author Timothy R Andrews
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