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Talking Hospitality

  • Is Hospitality Racist? | Lorraine Copes

    29 JUL 2023 · Is Hospitality Racist? In our season 3 finale, hosts Timothy R. Andrews & Sarah Kettel partner up with our third, special guest host Tracey Rashid. Together they take a deep dive into the 2023 Be Inclusive Hospitality report about equality, diversity & inclusion within the Hospitality industry. They are joined by CEO & Founder of Be Inclusive Hospitality, Lorraine Copes and her story, how Be Inclusive Hospitality came about and what is it. They discuss some surprising results from the report and what can be done to make the findings in the report become the catalyst for change There is still work to be done. This episode shares what you can do about it. *** More information on Lorraine Copes & Be Inclusive Hospitality can be found at: https://www.linkedin.com/in/lorraine-copes-ab614820/ https://bihospitality.co.uk/ https://bihospitality.co.uk/research-and-insights/ *** For more information on equality, diversity and inclusion (EDI) available visit: https://www.timothyrandrews.com/editraining *** Timothy put the Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ https://www.essenceofcake.com/all-about-us/about-me.html *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    19m 50s
  • Why The Old Ways Of Recruiting Don't Work & Some New Ways That Do | Nathan Craigie

    19 JUL 2023 · Raffles is heading to London and is making a stir! Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their recruitment drive. Whilst being a world-renowned name has no doubt helped the hotel in it's hiring, so has it's many innovative recruitment strategies, some of which Nathan shares in this episode. At the heart of it all, however, is that staff are treated well, fairly and have a chance to contribute to their own success as well as that of the hotel. Nathan reveals how treating employees as important as the guests is key to the success of the hotel and that the importance of team events. A fascinating conversation about a very traditional name has very modern and forward thinking ideas, showing why it is one of the top names in the Hotel industry. Unfortunately we would like to apologise for the audio issue affecting our guest and hope it doesn't hamper what is ultimately a very fascinating and insightful episode. *** More information on Nathan Craigie can be found at: https://www.linkedin.com/in/nathan-craigie-6b890955/?originalSubdomain=uk https://www.raffles.com/london/ https://www.raffles.com/careers/ *** Timothy put the Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    19m 2s
  • How To Tackle Alcohol In Hospitality | Michelle Righini

    12 JUL 2023 · A heart on the sleeve, frank discussion about addiction to alcohol by We Recover Loudly podcaster and Burnt Chef ambassador, Michelle Righini. In this very special 30th episode we look at: - What Michelle's incredible journey has been - How to recognise if you might have a problem - What to do if someone at work is potentially suffering from addiction - and, how to lead by example And if that's not good enough we also put Michelle through Put The Cuppa Down Quick Fire round! Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode. *** More information on Michelle Righini can be found at: https://werecoverloudly.com/ https://podcasts.apple.com/gb/podcast/we-recover-loudly/id1686184182 https://open.spotify.com/show/24OFDBpIuItcOScVuGUDqg https://www.linkedin.com/in/michelle-righini-915b85254/ *** If you need help please also check out: https://www.drinkstrust.org.uk/ https://www.theburntchefproject.com/ https://choosesunrise.co.uk/ https://www.hospitalityaction.org.uk/ *** https://www.timothyrandrews.com/podcast/episode/788f8f4c/how-going-alcohol-free-changed-my-life *** Timothy Put The Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ https://www.linkedin.com/in/tracey-rashid-1574242?originalSubdomain=uk *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    24m 22s
  • Why Apprenticeships Are Essential For Addressing Hospitality's Recruitment Issues | Adele Oxberry

    5 JUL 2023 · Today, CEO and founder of award-winning Hospitality & professional training & apprenticeship provider Umbrella Training, Adele Oxberry joins hosts Timothy R Andrews & Sarah Kettel to talk about her journey into Hospitality and how she is on a mission to fix the industry! In this wonderfully interesting episode Adele shares - How an inspirational mother led her to where she is today - How Apprenticeships are a solution to the recruitment issues in Hospitality - How to get funding for Apprenticeships - How Hospitality needs to rebrand itself - and of course... The Quick Fire Round: Put The Cuppa Down Question Time! A fun, inspirational look at just one of the many journeys Hospitality can lead you to. *** More information on Adele Oxberry & Umbrella Training can be found at: https://www.linkedin.com/in/adele-catherine-oxberry-fih-miod-60b87326/ https://www.umbrellatraining.co.uk/ *** Timothy put the Kettel on : Talking Hospitality is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound "Jacob Allen Evil Laugh" by Deven Garber, Freesound.org
    21m 2s
  • Movies & Giving People A Reason To Get Up In The Morning | Mike Newman

    28 JUN 2023 · This uplifting episode sees recruitment guru for Everyman Cinemas, Mike Newman join us for this extremely informative podcast. Many people don't think of Cinema as being part of Hospitality but Everyman Cinema turns this on it's head. Mike shares some of the struggles but reveals how he & Everyman have faced those struggles head on & how they continue to build solutions proactively. Mike reveals how employees and the community are key to the success of the business and that the work to improve their employee offer is ongoing. A fascinating insight into a world where film & Hospitality combine. We also find out more about the man behind the incredible Linkedin posts and what "C" word he doesn't want to use but very quickly does! Unfortunately there were a number of technical issues meaning that Sarah had to lead most of the show and we hope that some of the audio issues affecting our guest does not hamper the show. *** More information on Mike Newman can be found at: https://www.linkedin.com/in/mike-newman-62033225/?originalSubdomain=uk https://careers.everymancinema.com/ *** For more information on EAP, please check out our https://www.timothyrandrews.com/podcast/episode/78d8235e/hospitality-action *** For Equality & Diversity online training, visit: https://videotilehost.com/ltronline/purchaseCourse.php?nid=35 https://videotilehost.com/ltronline/freeTrial.php?trial=35 or visit https://www.timothyrandrews.com/hospitality *** Timothy put the Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    18m 32s
  • Understanding Gender & Sexuality In Modern Times | Che Barnes

    21 JUN 2023 · We take a fascinating and educational look at gender with Diversity & Inclusion teacher and Gender activist Che Barnes. In this incredibly informative episode we look at - How the agricultural revolution influences gender til this day - How a "good Christian girl" became a gender activist - What's the difference between gender and sexuality? - How many intersex people are born a day in the UK (you'll be surprised!) - Advice for Hospitality people working with LGBTQ+ people; and - What to do if you misgender or mispronoun your colleague? If you don't know much about the conversations going on about gender, or don't really understand it then this episode is really worth a listen. Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode. *** More information on Che Barnes can be found at: https://letstalkgender.co.uk/ https://www.linkedin.com/in/cherylbarnes/ If you wish to contact Che directly, please contact her at: hello@letstalkgender.co.uk *** For Equality & Diversity online training, visit: https://videotilehost.com/ltronline/purchaseCourse.php?nid=35 https://videotilehost.com/ltronline/freeTrial.php?trial=35 or visit https://www.timothyrandrews.com/hospitality *** BIIIIGGG thank you to this episodes' sponsor https://thebrightonbox.com/award winning art gallery in the heart of Brighton, for making this episode possible. *** Timothy Put The Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ https://www.linkedin.com/in/tracey-rashid-1574242?originalSubdomain=uk *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    25m 10s
  • The Pros & Cons of Being Self-Employed In Hospitality | Tracey Rashid

    14 JUN 2023 · Today, cake artist and entrepreneur Tracey Rashid joins host Timothy R Andrews to talk about her transition from training at a transport company to running her own business. In this delightfully uplifting episode Tracey shares - How a quote from Marco Pierre White cemented her career - The pros and cons of working for yourself - Why the term "Cake Artist" is so important - What it felt like representing her country for Europe on TV - Why going to schools is important for the future of Hospitality A fun, inspirational look at a single mums journey into becoming an entrepreneur. Unfortunately Sarah was unwell for this episode so the session is only hosted by Timothy R. Andrews. But she'll be back! *** More information on Tracey and Essence of Cake can be found at: https://www.linkedin.com/in/tracey-rashid-1574242?originalSubdomain=uk https://www.essenceofcake.com/ https://www.youtube.com/watch?v=UvOlLFaxXUU *** Timothy Put The Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com/ Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    25m 27s
  • Why Targeting The Under 30s Is Key To Solving Hospitality's Recruitment Issues | Mark McCulloch

    7 JUN 2023 · Mark McCulloch from Hospitality Rising discusses with co-hosts Timothy R Andrews & Sarah Kettel the current recruitment crisis in Hospitality. He shares how Hospitality Rising was formed and how it tackled head on the poor reception Hospitality has an employer. In todays' episode find out how a ransom letter to a fishy company led Mark into Hospitality and how not being able to get a coffee in the morning led to a significant step to kick starting Hospitality Rising. Mark also shares why he hasn't been targeting schools and people over 55, but why targeting the under 30s is key to addressing the staffing shortage and poor perception of Hospitality. He reveals the brands that inspired Hospitality Rising, the power of Tik Tok and his confusion over Bratwursts. So go on - grab a cuppa and stick the Kettel on. Co-hosted by Timothy R. Andrews and Sarah Kettel. *** More information on Mark and Hospitallity Rising can be found at: https://www.linkedin.com/in/markmcculloch/ https://hospitalityrising.org/ *** Timothy Put The Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    19m 24s
  • How To Recruit Chefs & Keep Them | Sebastian Price

    31 MAY 2023 · In this episode of Timothy put the Kettel on: Talking Hospitality, Executive Chef Sebastian Price shares his insights on how to recruit and retain top talent in the hospitality industry. Sebastian discusses the challenges of hiring and keeping good chefs in the current climate, and offers advice on how to create a positive and supportive work environment that will attract and retain top talent. Sebastian also discusses the importance of creating a culture of respect and fairness in the workplace, and why to avoid the pitfalls of toxicity and ridiculous working hours. He shares his own story of how he lost his job during the pandemic, and how he used that experience to pivot and truly make a difference in the hospitality industry. This episode is a must-listen for anyone who hires and recruits in the hospitality industry. Sebastian's insights are invaluable, and his story is inspiring. Co-hosted by Timothy R. Andrews and Sarah Kettel. *** More information on Sebastian Price can be found at: https://www.instagram.com/foodhappyfoodchef/ https://www.linkedin.com/in/sebastian-price-62231118/ Sebastians Previous episode can be found at: https://www.spreaker.com/user/timothyrandrews/sebastian-price-the-raw-pantry *** Timothy Put The Kettel on is Co-hosted by: https://www.timothyrandrews.com/ https://www.linkedin.com/in/sarah-kettel-4a6a4715/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by https://dorianewoo.bandcamp.com Feat voiceover artist, https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound ***
    16m 57s
  • Hiring The Human In Hospitality | Jill Whittaker

    24 MAY 2023 · Wow! Season 3 and what a great start to what promises to be an incredible season. To kick things off, Jill Whittaker MD of Hit Training joins founder hosts Timothy R. Andrews and Sarah Kettel for this deeply insightful, thought-provoking and a whole lot of fun podcast. We discuss OBEs, the differences between young people and people over 50, and how Hospitality employers need to look beyond the wrinkles and numbers, but need to look at the person they are hiring. And we also discover what Jill would most like to change about herself. So go on, grab yourself a cuppa and put the Kettel on. (and no, it's not a typo) If you would like to find out more about what Hit Training has to offer please visit their website: https://hittraining.co.uk/ *** Editing & Visuals by: Timothy R Andrews Theme Tune: "Mandarin & Chocolate" by Doriane Woo https://dorianewoo.bandcamp.com Feat voiceover artist, Lara Rathod https://www.instagram.com/laralondonspeaks Sound Effects by: Epidemic Sound
    24m 45s

This unique and fun podcast brings together a recruiter and chef to talk about the issues in Hospitality, speaking to their guests on wide-ranging topics from mental health & sobriety...

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This unique and fun podcast brings together a recruiter and chef to talk about the issues in Hospitality, speaking to their guests on wide-ranging topics from mental health & sobriety to attracting, hiring & retention of staff.

Each episode of Timothy put the Kettel on deals with a different issue and every guest is required to provide a solution or tip on the issues raised.

Season 1 looks at how things were during lockdown for Hospitality businesses and positive stories that were coming out of the industry at the time.

Season 2 looks at businesses as they reopened and the future of Hospitality

Season 3 looks at the staffing crisis currently, what can be done about it and a whole range of other topics challenging Hospitality right now.

Join founder hosts Timothy R. Andrews, Sarah Kettel and from season 3 new co-host Tracey Rashid, for this light-hearted and yet informative podcast.

Sit back, put on your headphones or speakers and listen as you put the Kettel on.
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