EP29: Murray Grubb Jnr, Customer Experience Director, Treat every customer like it's a new customer
May 12, 2020 ·
8m 56s
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Description
This is a conversation with Murray Grubb Jnr, within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is...
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This is a conversation with Murray Grubb Jnr, within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is a former Elected Politician, Speaker, Panellist, Judge and Industry Expert on all forms of Digital Engagement.
In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.
show less
In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.
Information
| Author | Richard Foster-Fletcher |
| Organization | Richard Foster-Fletcher |
| Website | - |
| Tags |
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