In the first episode of RiskBites, Dr Mike Rutherford and Dr Annalene Weston provide advice about what to do when you receive a patient complaint. Further Resources https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/handling-dissatisfied-patients-and-their-complaints https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/the-key-to-handling-patient-complaints _...
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