Episode 258 is Jamie Pafford-Gresham. As President and CEO of Pafford Medical Services, Inc., company co-owner, Jamie declares the vision, mission, culture and image for Pafford Medical Services’ leaders, managers, supervisors, and employees. By so doing, Jamie has defined a brand promise for treating customers and end-users with competence and compassion or like members of an extended"Pafford family”. We talk about the family business, how Pafford got its start, Jamie's passion for EMS, and her leadership role with the American Ambulance Association. We sneak in a little bit about travel and Alaska.