Are you utilizing a Property Management System? If not, you’re losing money. Let me explain how you can turn this around

I have been getting questions lately about choosing the right PMS or Property Management Systems.

Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services.

Without one, a hospitality property will labour to professionally manage all of their daily operational tasks.

What are the benefits of a property management system?

In choosing the variety of options available to you, it’s important to think about what features would best suit your hotel, resort, inn or bed & breakfast.

Here are the top features you should consider when making your selection.

1. A system that streamlines your front-desk management

Your PMS should give you all the tools you need to be totally systematized in running your hospitality property.

To give your guests the best customer service from the moment they arrive, to the moment they leave, you should be able to easily.

• Check guests in and out

• See all of your reservations on a calendar page

• Add additional rooms and extra sale items to a booking

• Add rate-plans to existing rooms

• Closeout specific rooms for a thorough cleaning"

• Ability to move existing bookings

• Produce invoices

• To keep track of your returning guests

All the information you need in one place, with the ability to complete necessary tasks faster.

2. Gives you freedom from your desk
Your system should be cloud-based.
No matter what device you are using, you need to be able to access your backend system.
You need to have the capability of going about your day and still keep an eye on your reservations. All you need is your smartphone or tablet.

Continue reading or watching and I will share four more features you should consider when making your Property Management System selection, right after a word from our sponsors.


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