Are you utilizing a Property Management System? If not, you’re costing yourself time and money.

I have been getting questions lately about choosing the right PMS or Property Management Systems and I felt it was time to replay a very popular episode I recorded last year on this topic.

Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services.

Without one, a hospitality property will labour to professionally manage all of their daily operational tasks.

What are the benefits of a property management system?
In choosing the variety of options available to you, it’s important to think about what features would best suit your hotel, resort, inn or bed & breakfast.


Here are the top features you should consider when making your selection.


1. A system that streamlines your front-desk management

Your PMS should give you all the tools you need to be totally systematized in running your hospitality property.

To give your guests the best customer service from the moment they arrive to the moment they leave, you should be able to easily:

•Check guests in and out

•See all of your reservations on a calendar page

•Add additional rooms and extra sale items to a booking

•Add rate-plans to existing rooms

•Closeout specific rooms for a thorough cleaning"

•Ability to move existing bookings

•Produce invoices

•To keep track of your returning guests

All the information you need in one place, with the ability to complete necessary tasks faster.


2. Gives you freedom from your desk

Your system should be cloud-based.

No matter what device you are using, you need to be able to access your backend system.

You need to have the capability of going about your day and still keep an eye on your reservations. All you need is your smartphone or tablet.


Continue reading and I will share four more features you should consider when making your selection…

https://keystonehospitalitydevelopment.com/KHDC167


⇒ And don’t forget to join the “6 Day Challenge” here:

https://keystonehospitalitydevelopment.com/6-day-challenge-log-in-here/


RESOURCES & LINKS MENTIONED IN THIS EPISODE:
The Keystone HDC Training Tutorials
https://courses.keystonehospitalitydevelopment.com/


Keystone HDC Post Downloads
We add to them every month.

https://KeystoneHospitalityDevelopment.com/KHDC140


Join our community in “The Hospitality Property School Group” – Check it Out for One Full Week for Only $1

https://keystonehospitalitydevelopment.com/membership-site


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Listen to The Hospitality Property School Podcast here:
https://keystonehospitalitydevelopment.com/itunes-podcast
https://www.spreaker.com/keystonehdc


YouTube
https://youtu.be/Zcie62mdg2Y.


Hospitality Property School is a division of Keystone HDC