In “Defense Counsel Journal Highlight: Lessons From a Year in Crisis: Do’s and Don’ts of Crisis Management,” Christopher B. Parkerson (member of Campbell, Conroy & O’Neil, P.C.; Boston) IADC Defense Counsel Journal Editor, speaks with Michael C. Zogby (partner of Faegre Drinker; Florham Park, NJ), Kaitlyn E. Stone (associate of Faegre Drinker; Florham Park, NJ), and Claudia V. Garcia (Corporate Counsel at Exelixis, Inc.; San Francisco). Michael, Kaitlyn, Claudia, and Christopher discuss data driven and tested methods to address crisis management and engage in a very interesting discussion about the do’s and don’ts an organization should consider when responding to an emergency.