Episode 18 - The FCA Guidance on Treating Vulnerable Customers Fairly
Aug 10, 2020 ·
22m 27s
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Description
In this episode, Helen is joined by Conduct Risk Expert Sally Pearce. Sally shares her thoughts and insights on the latest Financial Conduct Authority's Consultation Guidance on Treating Vulnerable Customers...
show more
In this episode, Helen is joined by Conduct Risk Expert Sally Pearce.
Sally shares her thoughts and insights on the latest Financial Conduct Authority's Consultation Guidance on Treating Vulnerable Customers Fairly.
Download the FCA Guidance here - https://www.fca.org.uk/publications/guidance-consultations/gc20-3-guidance-firms-fair-treatment-vulnerable-customers
Find out more about Sally and her work here - https://www.conductmatters.co.uk/
You can also follow me for future episodes and more consumer vulnerability information:
Email - info@helenpettifer.com
Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com/vulnerable-customer-compliance.html
show less
Sally shares her thoughts and insights on the latest Financial Conduct Authority's Consultation Guidance on Treating Vulnerable Customers Fairly.
Download the FCA Guidance here - https://www.fca.org.uk/publications/guidance-consultations/gc20-3-guidance-firms-fair-treatment-vulnerable-customers
Find out more about Sally and her work here - https://www.conductmatters.co.uk/
You can also follow me for future episodes and more consumer vulnerability information:
Email - info@helenpettifer.com
Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com/vulnerable-customer-compliance.html
Information
Author | Helen Pettifer |
Organization | Helen Pettifer |
Website | - |
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