Actions or Words? Which One Works Better?
Jan 11, 2021 ·
15m 28s
Dr Bill will take a look at a 2012 research paper that asks the question--from the victim's point of view, "Do actions (i.e., restitution) speak louder than words (i.e., apologies)?"...
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Dr Bill will take a look at a 2012 research paper that asks the question--from the victim's point of view, "Do actions (i.e., restitution) speak louder than words (i.e., apologies)?" Ultimately, do either or both considerably help. Fascinating study. Hopeful for victims.
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Information
| Author | William Senyard |
| Website | - |
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