During this morning's Coaching Call, Peggy inquired about the costs associated with the acquisition, service, and retention of your client, and more importantly, how do we as small business owners balance the process?

Today's Participants:
Peggy Lynch: 21K Promotions
http://www.21kpromotions.com
Email: peggy211k@outlook.com

Topics Mentioned:
Best Practices: Prospecting and Lead Costs, Service, asking for the Referral, and the importance of letting our clients be heroes to their friends and colleagues.

Show Equipment:
Microphone - Samson Q9U
http://www.samsontech.com

Mixing Board
Behringer XENX Q1202 USB
http://www.behringer.com

Host:
David Theus
https://www.linkedin.com/in/david-theus-advocate
Email: davidtheus.coaching@gmail.com

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