Janet Britcher - MBA, author of Zoom Leadership: Change Your Focus, Change Your Insights provides executive coaching to managers being promoted. Janet brings 20 years of corporate leadership roles in Human Resources to her leadership development work, and she has personally managed groups of 60 employees.

1. There is a lot written about leadership focus – and you suggest a downside. What is that downside and how does Zoom Leadership address it?
2. Do you have examples? United Airlines
3. Troubleshooting is naturally focused on what’s wrong, and you suggest there is also a downside to that approach. What is that downside, and what do you recommend?
4. How are the four lenses of Zoom Leadership used to help leaders bring a fresh perspective to challenges?

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