What's the scariest time of the year? It's not New Years, when you look in the mirror and realize how far you are from completing your resolutions. It's not Halloween, with its zombies and scary clowns. It's not even Thanksgiving, with the threat of a dry turkey and judgmental relatives. No, for many shop owners the real fear comes wiith employee reviews, when you sit one-on-one with an employee to talk about their accomplishments and shortfalls.
Employee reviews don't have to be scary or unproductive. In this episode of Shop Owner Solutions, Doug Kaufman, editor of ShopOwner and Vic Tarasik from Shop Owner Coach talk with Brian Bates, owner of Eagle Automotive in LIttleton, CO, about how you can you ensure that reviews are beneficial to both parties and ultimately a learning and growth exercise for the entire team?