Part One: How Financial Services Institutions Can Thrive in the Age of Digital Disruption

Part One: How Financial Services Institutions Can Thrive in the Age of Digital Disruption

From: Appian Talks
3 0 3 years ago
Customer expectations are transforming because customers themselves are transforming. This statement can’t be more true for the Financial Services and Capital Markets Industry. We're in the middle of a significant inter-generational transfer of wealth. Dig into the patterns and the expectations of the new generation and some clear behaviors emerge. The new generation is more mobile and digitally in tune with value, but what about personal interaction and customer service? And what’s the ... See More

Find us on Facebook

iAB member
Copyright 2020 - Spreaker Inc. a Voxnest Company - Create a podcast - New York, NY
Help