RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

2 0 8 days ago
Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

In this episode, Patrick shows us an interesting way of tracking progress and goals in his shop with his new scoreboard. It actually came from a discussion he had with his techs and his disciplines as a former pilot. The board is located in the bays of his shop and has sections for workflow and numbers.

The scoreboard is meant to be in technician speak. It has a grid that flows from top to bottom with customer name/car, incoming ... See More

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