Competitive Advantage: Be the Dealer Alternative.

Jason Hladyniuk from Oxford Tire and Auto Centre is reflecting on his eighteen years in the industry and is certain that his investment in tools and training will be critical to stay relevant for service his customer’s vehicles.

His culture and purpose rallies his team to communicate and be open with each other and their customers. It drives their customer purpose to be the dealer alternative.
His compounded growth came from getting a handle on his fear or things he doesn’t like to do. He needed to get a grip on tasks he didn’t like to do or was uncomfortable to do but are critically necessary to do for the business (A great moment of honesty that many service professionals will relate to).

This episode covers subjects like child car seats, dreaming big, clear set goals, and a do over if he ever had the chance.