Transcribed

Creating Memorable Experiences with Ben Winn

Oct 20, 2022 · 37m 38s
Creating Memorable Experiences with Ben Winn
Description

Whether in customer support or success, giving people memorable experiences will always keep them coming back.   Ben Winn is the Head of Brand & Community at Catalyst Software, where he...

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Whether in customer support or success, giving people memorable experiences will always keep them coming back.  
Ben Winn is the Head of Brand & Community at Catalyst Software, where he leads his team to build a known and loved industry-wide brand. In this episode, Ben talks about connecting the dots between customer support, success, and marketing.  
Join us as we discuss:
Why confidence is such an important factor when being a customer support or success professional 
A commonly held belief in customer support that companies may be getting wrong 
Ben’s advice for those wanting to begin a career in customer support 


Additional links: Ben’s meme website csmemes.io  
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Author Sweet Fish
Organization Sweet Fish
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