Description
People analytics and behavioral analytics are data-driven ways of analyzing people and their behavior to improve systems and accomplish long-term corporate goals. Including this approach in your business asset will help you better understand your company and handle specific workplace social concerns. People now recognize the value of mental and emotional health in the workplace, and adopting this method can help you get insights and build better workplace rules that will help your employees grow, develop skills and talents, and achieve success in their sectors.

In this episode, Erin and Rigvi are joined by Ben Waber, the president and co-founder of Humanyze, a software company that pioneers workplace analytics. Ben explains what workplace analytics are and why they are vital to have in your company. Ben also talks about his firm, "Humanyze," and how they use data in the workplace to aid their clients. Ben also discusses the issue of AI Biases in analytics, as well as how to address and solve the issue. He also shares some case examples where tech tools affect and influence the Work Dynamics in a company. Lastly, Ben gives some takeaways of what was his experience in writing his Book titled “People Analytics”.

Key Takeaways
What is People and Behavioral Analytics and How Humanyze is using it?
How Humanyze processes and analyzes data to avoid AI Bias.
The Importance of Retraining or Readjusting Algorithms to fixed Unavoidable Biases
How The Usage of Tech Tools can be used to Influence Work Dynamics
Some Case Examples where Personal Interaction greatly affects Behavioral Analytics
Takeaways from our Guests when doing His Book “ People Analytics”

Quotes
“There is always bias in data, always. And no matter how much work you do to try to remove it or minimize it, things will still exist that you don't know about” - Ben

“Minority groups have small numbers and it does matter when it comes to discrimination. Less of them means less of data which the tools of data science are not helpful in those cases” - Ben


Featured in This Episode
Rigvinath (Rigvi) Chevala | Chief Technology Officer, Evalueserve
Profile: https://theorg.com/org/evs/org-chart/rigvinath-chevala
Linkedin: https://www.linkedin.com/in/rigvinathchevala
Website: www.evalueserve.com

Erin Pearson | Director GTM, Evalueserve
Linkedin: https://www.linkedin.com/in/pearsonerin
Website: www.evalueserve.com

Benjamin Waber | President & Co-Founder of Humanyze
Profile: https://humanyze.com/about-us/
Linkedin: https://www.linkedin.com/in/benjaminwaber
Twitter: https://twitter.com/bwaber
Website: https://humanyze.com/

Book Mentioned in the Episode
People Analytics: How Social Sensing Technology Will Transform Business and What It Tells Us About the Future of Work (FT Press Analytics)
Find them here:
https://www.amazon.com/People-Analytics-Technology-Transform-Business/dp/0133158314
https://www.goodreads.com/book/show/16283666-people-analytics


Chapters
00:00 Introduction
01:04 What is Behavioral Analytics
04:20 How Humanyze analyzes data
07:53 How Humanyze process data to avoid Ai bias
12:58 AI biases are unavoidable but can be fixed
17:47 Techs That Will Influence Work Dynamics
23:09 Some Case Examples Where Work Dynamics are Influenced
35:21 Takeaways from our Guest when writing his Book titled “People Analytics”

This episode was produced by Heartcast Media