Ep. 39 | Build Trust with your Audience - Part 1 of 2. - Dr. Matt Champagne
Jun 21, 2022 ·
28m 6s
Sign up for free
Listen to this episode and many more. Enjoy the best podcasts on Spreaker!
Download and listen anywhere
Download your favorite episodes and enjoy them, wherever you are! Sign up or log in now to access offline listening.
Description
Part 1 of 2. How do I use surveys to build trust with my audience? How do I ask the right questions, the right way, at the right time? What...
show more
Part 1 of 2. How do I use surveys to build trust with my audience? How do I ask the right questions, the right way, at the right time? What is the "autopsy approach" to gathering feedback? Why should I "close the loop" with my participants? How did the Net Promotor Score become "a scourge upon this world"?
Shoutouts and References: The Survey Playbook by Dr. Matt Champagne; Purdue University, Net Promotor Score
Host: Mark Suroviec, M. Ed. | Owner and Founder of WorkPlay Solutions
Guest: Dr. Matt Champagne | Survey Expert, University Professor, Technology Visionary, Speaker, and Entrepreneur
https://matthewchampagne.com/
Special resource just for listeners of this podcast. You can download the "9 Principles of Customer Feedback" here https://matthewchampagne.com/workplay
For more info, visit www.workplaysolutions.com or email mark@workplaysolutions.com
Follow us on Facebook: WorkPlaySol
show less
Shoutouts and References: The Survey Playbook by Dr. Matt Champagne; Purdue University, Net Promotor Score
Host: Mark Suroviec, M. Ed. | Owner and Founder of WorkPlay Solutions
Guest: Dr. Matt Champagne | Survey Expert, University Professor, Technology Visionary, Speaker, and Entrepreneur
https://matthewchampagne.com/
Special resource just for listeners of this podcast. You can download the "9 Principles of Customer Feedback" here https://matthewchampagne.com/workplay
For more info, visit www.workplaysolutions.com or email mark@workplaysolutions.com
Follow us on Facebook: WorkPlaySol
Information
Author | Mark Suroviec, M.Ed. |
Organization | Mark Suroviec |
Website | - |
Tags |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company