Chaim Indig, CEO of Phreesia, speaks with Dan and Adam about the needs and preferences with technology that patients require to become “activated.” Chaim explains how on average, 86% of patients are comfortable with today’s technology. They are wanting to handle their own admin work and want to spend even more time with their clinicians. “Patients are the center of healthcare, so their voices matter,” says Indig. The activated patient is the easiest to treat because they are willing to take their health into their own self. Ingid mentions that the challenge is on how to move patients from one level to the next to allow them more time with clinicians.