Customer follow-up is an essential part of a successful sales process. After getting a new customer, it's important to maintain the relationship by keeping in contact and engaging with them. Following up regularly helps build loyalty, trust, and strengthens the relationship with your customers. Unfortunately, many salespeople fail to do proper follow-up; they simply assume that spending money with their business is enough. If you want to ensure success in sales and keep customers coming back for more, make sure you are consistenTilt following up.
Creating and maintaining strong relationships with customers will help build long term loyalty, and make it easier to acquire new customers going forward. Showing your existing customers that they are valued will also boost your overall sales.

In this episode, Belinda discusses the importance of customer follow-up and how valuable it is. She explains how people always appreciate hearing from you and how it can make a big difference to your business. Belinda also reveals the amazing results that come from doing customer follow-up calls.

Snapshot of the Key Points from the Episode:
[03:36] Doing business with existing customers vs. Getting a new one.
[05:00] The importance of reaching out to your customers.
[09:26] The known factor: Building your super fan customer base.
[12:51] The fortune is in the follow-up forever.

About the Host -
Belinda Ellsworth is a Speaker, Trainer, Best-Selling Author, and Podcaster
She has been a professional speaker, mover, and shaker for more than 25 years. Having built three successful companies, she has helped thousands of entrepreneurs make better decisions, create successful systems, and build business strategies using her "Four Pillars of Success" system.
Belinda has always had a passion and zest for life with the skill for turning dreams into reality.

How to Connect with Belinda:
Facebook -https://www.facebook.com/workfromyourhappyplace
LinkedIn - https://www.linkedin.com/in/belindaellsworth
Instagram -https://www.instagram.com/workfromyourhappyplace/
Website - www.workfromyourhappyplace.com


Quotes:
“It pays to keep your current customers happy! Keeping customers is much easier and more cost-effective than always trying to find new ones.”
“Not everybody is going to be your super fan.”
“When you don’t follow up, you’re leaving a fortune on the table.”