EX and CX: Aligning Your Employees with the Needs of Your Customers
Jan 12, 2021 ·
44m 18s
In this episode, we discuss the need for dealers to focus on their Employee Experience and this significantly affects your CX. We'll also discuss trust in the dealership. Not only...
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In this episode, we discuss the need for dealers to focus on their Employee Experience and this significantly affects your CX. We'll also discuss trust in the dealership. Not only trust between the customer and dealership but trust between employees and managers and how this relationship directly impacts the customer experience. Check it out here!
show less
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| Author | DrivingSales Dealership HCM |
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