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Franchise Canada Chats

  • Franchise Canada's 2023 Franchisee of the Year Gold Winners with Annalisa Cilla and Brad Wheeler

    20 NOV 2023 · Franchise Canada Chats is thrilled to welcome the Gold winners of the CFA's 2023 Franchisees of the Year award. Annalisa Cilla of Scholars Education and Brad Wheeler of TWO MEN AND A TRUCK Canada reflect on the insights and experiences that led to their success. On this episode, we discuss:  -Using policy and procedures to ensure uniformity across franchise locations; -Leveraging business ownership to provide opportunities to community members; -Taking pride in success and winning Franchisee of the Year; -and so much more!
    49m 14s
  • S7E13 | Mr. Appliance & Glass Doctor: Women in Franchising with Ellena Francey and Katharine Leaman

    16 OCT 2023 · Today we’re joined by Ellena Francey, of Mr. Appliance of Newmarket and Barrie and Katharine Leaman of Glass Doctor of Durham region.   Ellena made the jump from a career in print media into her Mr. Appliance franchise, while a recession raged on.  Katharine embarked on her entrepreneurial journey in the spring of 2021 after a varied career with stints as a nurse and as a ballerina.  Tune in to hear more about their journeys into franchising and their strategies and advice for other women in franchising. On this episode of Franchise Canada Chats, we discuss: -The benefits of working with a franchise broker in the due diligence process; -Removing the barrier toward women in leadership in franchising; -Strategies for women entrepreneurs considering franchising as a career path; -And so much more!
    43m 56s
  • Season 7 Episode 12 | Mr. Electric & Mr. Rooter: Tricks of the Trades with Matt Hickman

    18 SEP 2023 · Matt Hickman was the owner of a water treatment services company, Kean's Pump Shop, in St. John's before joining the Neighbourly family as a multi-brand owner. As a former business owner, the jump to franchising seemed counterintuitive, but in trying to pivot his existing HVAC business, he found the appeal in partnering with "an ethical company." "They had something I didn't: they had a system that was replicable and scalable," he says. "And that's what sold me on it, the fact that they were delivering value." In spite of not being a "trades guy," Hickman found success in the industry by leveraging his financial skills.
    30m 51s
  • S7E11 | Mr. Handyman: The Nuts & Bolts of Franchising with Jeff Palla

    31 JUL 2023 · Jeff Palla joined Neighbourly with more than 25 years of senior operations leadership experience as a franchise owner and leader in the hospitality industry. Jeff previously held leadership roles in the hotel industry where he played an integral role in the launch of franchise programs. On this episode of Franchise Canada Chats, we discuss: -The security of having a well-vetted handyman in clients’ homes; -Benefits of Neighbourly's complementary businesses; -Retirement not being all that it’s cracked up to be; -And so much more!
    42m 57s
  • S7E10 | Pet Valu: Paws and Claws Franchising with Jalal Mir

    26 JUN 2023 · The majority of Jalal Mir’s working life has been dedicated to paws and claws. In Iran, he became a vet and he was in the wholesale business, importing high-quality pet care goods and overseeing a team of more than 100 employees. After immigrating to Canada, he brought that level of understanding to Pet Valu, being on the sales floor, rather than being “one man in a room with a laptop.” The Richmond Hill, Ontario-based franchisee opened his location 11 months ago and is already looking to expand to multiple units. On this episode of Franchise Canada Chats, we discuss: -Balancing novelty, risk, and trustworthiness in the retail franchise industry; -Creating trust when handling customers’ loved ones; -Standing out in the booming pet care industry; -And so much more!
    27m 53s
  • S7E9 | B-Protek: The Post-Retirement Franchise Plan with Brian Lemon

    29 MAY 2023 · Today’s guest on Franchise Canada Chats is B-Protek's Brian Lemon, based out of Winnipeg. After a 34-year career as a government relations specialist in the agriculture industry, he decided to retire and go into business for himself. "The idea of being a franchisee, you're still a private entrepreneur but it brings with it all these other supports," says Lemon. He breaks down his franchise search on this episode of Franchise Canada Chats. We also discuss:
    42m
  • S7E8 | Fuzz Wax Bar: Advice for Ambitious Young Women with Florence Gaven Rossavik and Dawn Flowers

    15 MAY 2023 · "We always knew we wanted to do this on a large scale,” says Florence Gaven Rossavik of Fuzz Wax Bar. Since co-founding the company in 2012, she’s ventured on to seal her commitment to waxing as the brand grows. “We thought about franchising from the get-go, because it’s obviously a way to grow a bit faster,” says Rossavik. That growth relies on multi-unit franchisees like Dawn Flowers, who heads three locations across Ontario and B.C., and is the owner of the company’s top-performing location. Florence and Dawn join us on Franchise Canada Chats to discuss: -How the corporate and franchise landscape changed for women in the industry in the last 10 years; -How the tiered membership base model benefits clients and franchisees; -Being open to new revenue streams while remaining clear and consistent with the brand’s focus.
    46m 4s
  • Season 7 Episode 7 | Finding Quality Franchisees with Jordan Levine and Larry Lloyd

    1 MAY 2023 · In this episode, guest host Gary Prenevost from FranNet chats with Jordan Levine, chief operating officer for Sola Salons, and Larry Lloyd, a Whitby, Ontario-based franchisee. Sola Salons is a real estate rental concept for cosmetologists and other care providers. The brand recently expanded into Canada and Lloyd is only the fifth franchisee for the brand in the country. Jordan and Larry join Franchise Canada Chats discuss creating passion in franchising, protecting the brand's culture, and the interdependence between franchisees and franchisors. You can expect these key takeaways from this episode: -The unforeseen benefit of opening multiple units in similar locations; -Attracting interest from high-quality leads in prospective franchisees; -How culture is the driver that sets a brand apart, even with a brand with strong offerings; -And so much more!
    43m 16s
  • Season 7 Episode 6 | MOLLY MAID: Match Maid in Heaven with Candice Parent

    17 APR 2023 · Candice Parent joins us on Franchise Canada Chats to discuss how she took over her MOLLY MAID franchise in Windsor: with a lot of research, a lot of conversations with franchisors and with family members, and while applying her 20 years of teaching experience to creating a culture within her team. Now she manages a team of 12 loyal and committed cleaners while meeting and growing her client base. You can expect these key takeaways from this episode: -Why demographics and knowing your territory is important for growth;  -Teachers have soft skills that are perfect for franchising;  -Imparting a wellness policy to protect staff members' free times and generating ideas in the downtime; -and much more!
    35m 17s
  • Season 7 Episode 5 | Maverick’s Donuts: Filling Holes in the Market with Jon Martin

    10 APR 2023 · Jon Martin says he fell into franchising with both feet. About 20 years ago, he decided to expand his mother's health care business as a franchise model, building 50 locations over 15 years before deciding to seek out a new venture.    He wanted something new, something lucrative, and something he could feel passionate about. Maverick’s Donuts was just the answer. With his years of franchise development under his belt, Jon now plays double-duty, perfecting the company’s franchise system and managing four locations in the Ottawa area.  On this episode of Franchise Canada Chats, Jon Martin discusses the knead-to-knows about the donut business, including:  -Refining the flavours and the concept to build a better brand system;  -Developing connections with local organizations to engage the community;  -Using online SEO to capture new attention;  -Franchising to improve quality of life; -and so much more!
    32m 35s

Get to know experts in the Canadian franchising community! Season 1 of the Franchise Canada Chats… podcast features franchisors, franchisees, and leaders in the industry. Check back every week for...

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Get to know experts in the Canadian franchising community! Season 1 of the Franchise Canada Chats… podcast features franchisors, franchisees, and leaders in the industry. Check back every week for the latest episode and subscribe today!
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