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Radical Candor: Communication at Work

  • Radical Decisions: Cutting Through Career Chaos 6 | 19

    15 MAY 2024 · Choice overload and how it affects our ability to make satisfying career choices. Join Kim Scott and Amy Sandler to delve deep into the concept of choice overload, a common trap for many facing career decisions. They define choice overload and how it affects our ability to make satisfying career choices. Throughout the episode, they use personal anecdotes and theoretical insights to illustrate the struggles and strategies related to decision-making in the face of overwhelming options. The discussion evolves as they explore the roles of maximizers and satisficers—two distinct decision-making styles that influence how we approach our career paths. Kim and Amy discuss the advantages and challenges of each style, providing listeners with the tools to better understand their preferences. They conclude with practical advice for anyone struggling to make career decisions, emphasizing the importance of balancing ambition with personal happiness and the need to adapt as one's career evolves. This episode is a must-listen for anyone who feels stuck at a career crossroads or overwhelmed by the multitude of paths available. Get all of the show notes at Episode links: Connect: - - - - - - - Chapters: (00:00:00) Introduction Hosts Kim Scott and Amy Sandler introduce the episode's theme of career choice overload (00:01:11) The Burden of Abundant Choices Personal experiences of having too many choices, illustrated by the story of "Balaam's Ass." (00:03:18) Maximizers vs. Satisficers Different decision-making styles: maximizers who seek the best possible outcome and satisficers who settle for good enough. (00:10:16) Balancing Personal and Professional Life Finding a balance between career aspirations and personal happiness, focusing on enjoying the process rather than fixating on specific outcomes. (00:15:17) The Role of Advice in Career Decisions The influence of career advice and the sometimes unhelpful stereotypes and expectations. (00:17:51) The Importance of Prioritizing Desires and Interests Identifying and pursuing one's passions and how they drive career choices and the importance of taking small steps and exploring various interests (00:24:50) Practical Approaches to Career Choices Hosts engage in exercises to envision different life scenarios based on varying career and personal goals. (00:37:55) Philosophies of Wealth and Happiness Comparing desire and income, and how they contribute to a sense of wealth and contentment. (00:44:55) Radical Candor Tips Key lessons from the episode with actionable tips on overcoming decision paralysis in careers. (00:45:46) Conclusion
    46m 53s
  • Don't Let a Bad Boss Derail You: A Guide to Thriving 6 | 18

    8 MAY 2024 · Understand and navigate the murky waters of toxic management. Hosts Kim Scott, Jason Rosoff, and Amy Sandler delve into the detrimental impact abusive bosses can have on career trajectories. The hosts explore how such leadership styles can suppress assertiveness and hinder professional progression, especially contrasting the experiences of those in superstar and rockstar modes. With insights from the latest studies and rich personal narratives, this episode equips listeners with the tools to understand and navigate the murky waters of toxic management, aiming to empower individuals to protect and advance their careers despite challenging leadership. Episode Links: - -  -  -  -  -  - S4 Ep.1 Rock Star Mode Versus Superstar Mode / - S4 Ep.14 Quiet Quitting Speaks Loudly About Bad Bosses / - Connect: -  -  -  -  -  -  - Chapters: (00:00:00) Introduction Hosts Kim Scott, Jason Rosoff, and Amy Sandler introduce the episode’s topic of the impact of bad bosses. (00:00:31) Defining Superstar and Rockstar Modes The differences between "superstar mode" and "rockstar mode" in career trajectories and how these relate to personal and professional growth. (00:03:16) The Impact of Abusive Leadership How abusive leadership affects employees differently based on their career trajectories. (00:06:59) Personal Experiences and Broader Implications A personal story about dealing with inappropriate comments from a boss and the broader implications of not challenging abusive behavior. (00:10:41) Discussion on Greed vs. Strategic Choices in Career Motivations behind employee reactions to bad bosses and how these reflect responses to abusive environments. (00:15:21) Systemic Issues and Personal Agency Systemic problems of destructive leadership and personal agency within toxic work environments. (00:19:14) Strategies for Dealing with Abusive Bosses Practical strategies for employees dealing with abusive bosses. (00:24:27) Exploring Exit Strategies Identifying exit strategies from toxic work environments and the importance of reaching out to extended network acquaintances. (00:27:46) Encouraging Advocacy and Support in the Workplace The importance of advocacy and support within the workplace and how individuals can support colleagues. (00:38:10) Radical Candor Tips Key tips on confronting abuse in the workplace and advocating for a supportive and proactive workplace culture. (00:41:30) Conclusion
    42m 10s
  • Listen, Challenge, Commit 6 | 17

    1 MAY 2024 · Strategies for managers to communicate distinguishing feedback that is up for discussion versus directives that need to be followed. Kim and Jason answer a listener question addressing a critical aspect of leadership: how to ensure that feedback leads to actionable results. They dissect the listener's dilemma about differentiating between feedback that should be considered and feedback that must be implemented. Through a detailed discussion, the hosts provide invaluable advice on maintaining a balance between directive feedback and encouraging open, constructive dissent within teams. Listen as they share techniques for overcoming resistance to feedback, setting performance standards, and building a culture of commitment and collaboration. Episode Links: - about Andrew Grove and his “Listen, Challenge, Commit” philosophy Connect: -  -  -  -  -  -  - Get all the resources and show notes at Chapters: (00:00:00) Introduction Hosts Kim Scott and Jason Rosoff introduce the episode and outline a listener's question on how to ensure feedback is implemented, not just considered. (00:02:01) Discussing Feedback Acceptance Strategies for managers to communicate distinguishing feedback that is up for discussion versus directives that need to be followed. (00:04:08) Encouraging Disagreement Handling resistance to feedback and strategies for managers to foster an environment where feedback is given and also constructively challenged. (00:06:35) Listen, Challenge, Commit The commitment phase of the feedback process, and the importance of committing to a path forward after feedback and disagreement. (00:11:26) Subjective Feedback and Data-Driven Decisions Challenges of subjective feedback and the importance of using data to support feedback and decisions when possible. (00:13:55) Addressing Feedback Resistance Methods to address and overcome resistance to feedback with focus on recognizing good ideas, even if they deviate from the manager's initial thoughts. (00:16:39) Handling Personal Feedback Kim shares a personal anecdote to illustrate how perceived aggression can impact feedback reception, and addressing such issues directly. (00:26:22) Radical Candor Tips Actionable tips for implementing radical candor in leadership, emphasizing listening, challenging directly, and committing to a course of action. (00:27:46) Conclusion
    29m 9s
  • The Power of Rituals at Work 6 | 16

    24 APR 2024 · Everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. For Stress Awareness Month, here's another Bonus episode where Harvard Business School Professor Michael Norton joins Amy Sandler to discuss his latest book, "The Ritual Effect." Norton explores the significance of rituals in reducing stress and enhancing productivity, both at work and in personal life. He shares compelling research and personal anecdotes that illustrate how everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. The conversation covers the practical application of rituals in business settings, their emotional significance, and how they can foster team cohesion and workplace wellness. Whether you're a skeptic or a believer in the power of rituals, this episode offers valuable insights into how structured routines can lead to greater emotional health and professional effectiveness. Episode Links: - Michael Norton:  - - Harvard Business School Profile:  - Norton’s paper on humblebragging:  - Norton’s paper on matchmaking: - Norton’s ritual quiz: Connect: -  -  -  -  -  -  - Get all the resources and show notes at Chapters: (00:00:00) Introduction  Amy Sandler introduces guest Michael Norton and his book "The Ritual Effect” (00:02:05) The Importance of Rituals An anecdote about knocking on wood introduces the relevance of rituals in different contexts and how rituals naturally form and help in stress management. (00:09:46) Habit vs. Ritual The difference between habits and rituals, highlighting the emotional connections that define rituals (00:11:56) Rituals and Emotion Management The emotional impact of rituals, termed as "emo-diversity," and how rituals help manage a wide spectrum of emotions. (00:14:48) Collective Rituals and Emotional Bonds Communal aspects of rituals, their historical and cultural significance, and how they strengthen social bonds and collective identities. (00:16:13) Implementing and Adapting Rituals in Teams Ways leaders can facilitate the development of rituals allowing for organic growth within teams that reflect their unique values and culture. (00:23:21) Rituals, Technology, and Adapting to Change The adaptation of rituals to technological changes and societal shifts, particularly in response to the COVID-19 pandemic. (00:28:47) The Role of Rituals in the Workplace The importance of rituals at work for individuals and leaders, aiming to reflect on how these can make a workday more meaningful. (00:32:37) Evaluating the Benefits of Rituals Functional benefits of rituals and how these practices contribute positively to mental health and well-being. (00:36:02) Reflecting Organizational Values Through Rituals How rituals at work can reflect and reinforce organizational values, enhancing team bonding and individual satisfaction. (00:41:33) Introduction to the Ritual Quiz Norton introduces his ritual quiz, designed to help individuals identify and understand their personal and work-related rituals. (00:45:04) Conclusion
    46m 17s
  • Best Of: Ally Love on Radical Candor and Real Success 6 | 15

    17 APR 2024 · Ally Love discusses the transformative power of Radical Candor in her career and personal life. In this Best Of Radical Candor, we revisit one of our most popular episodes. Kim, Jason, and Amy chat with Ally Love, TODAY Show contributor, renowned Peloton instructor, and founder of Love Squad. They delve into Ally's integration of the Radical Candor framework into both her professional and personal life, exploring how it has bolstered her confidence and leadership skills. Listeners will gain valuable insights on maintaining wellness amidst a demanding career, the power of morning affirmations, and the impact of honest communication on relationships. This episode not only shares Ally's transformative journey but also provides practical advice for anyone looking to enhance their life through authenticity and mindful leadership. With a number of great episodes to choose from, check out our vast back catalog of episodes. Connect: - -  -  -  -  -  - Get all the resources and show notes at Chapters: (00:00:00) Introduction  We introduce and guest Ally Love, founder of lifestyle brand Love Squad and Peloton instructor (00:04:13) The Personal Happiness Recipe Personal routines that contribute to happiness and well-being, highlighting the importance of staying centered and mindful. (00:10:15) The Power of Morning Anchors Ally’s morning routine of setting an emotional anchor, emphasizing the value of choosing how to feel and react to daily challenges. (00:15:26) Career Journey and Challenges Overcoming early career challenges and how personal setbacks have shaped Ally’s professional journey and leadership style. (00:21:02) Implementing Radical Candor in Leadership How Radical Candor shaped Ally’s leadership style at Love Squad and Peloton, focusing on understanding individual needs and communication styles (00:25:52) The Impact of Leadership and Choreography in Team Dynamics Similarities between leadership and choreography and how to curate effective team dynamics and maintain curiosity about team members' evolving goals. (00:29:21) The Essence of Being a Boss Ally’s definition of being a 'boss' in life and work, using her platform to foster positivity and standards. (00:33:39) Radical Candor in Personal Life Personal stories illustrating the application of ‘Radical Candor’ in marriage and professional interactions, underscoring its effectiveness in building trust and clarity. (00:40:04) Radical Candor and Habit Building Advice on using Radical Candor as a guide for building habits and healthy practices in daily life. (00:44:06) Origins and Growth of Love Squad The founding of Love Squad, from its beginning as a personal project to build a support network and evolution into a platform for empowering women through events and partnerships. (00:50:21 Future Aspirations and Favorite Thing Ally Love shares her aspirations for continuity in her career and potential diplomatic roles, as well as her favorite feel good song. (00:52:22) Conclusion
    52m 58s
  • Think Fast, Talk Smart 6 | Bonus

    10 APR 2024 · The Radical Candor episode of the Think Fast, Talk Smart podcast, hosted by our friend Matt Abrahms, is up for the Webby award for Best Individual Podcast Episode in the Business category. We’re dropping it in this week so you can listen and we’re asking you to please vote for it at Voting is open until April 18th — let’s get that Webby! Vote and share it on social media to encourage others to do the same! Follow Us Email us at:
    33m 47s
  • Succession Problems (Who Wants to Be a Manager?) 6 | 14

    3 APR 2024 · We’ve talked about knowing whether or not being a manager is right for you and manager burnout, but what if no one wants to be a manager at all? Kim, Jason, and Amy discuss the challenges and motivations for becoming a manager. They explore the survey results that show a lack of interest in people management, the reasons behind it, the role of middle managers, and the emotional labor involved in being a manager. Radical Candor Podcast Checklist - Define the role. Teach people what the job of management is and provide the training and resources to help them succeed. - Create a buddy or mentorship program so people interested in people management can experience some of the positive aspects of building relationships, guiding teams to achieve results and helping people take steps in the direction of their dreams. -  If you want to explore the manager dilemma further, listen to S5, Ep.25: Should I be a manager? And S6. Ep.2: Get all the resources and show notes at Chapters [00:00] Introduction [00:38] Survey Results and TikTok Videos [06:04] Motivations for Becoming a Manager [10:11] The Role of Middle Managers [12:21] The Challenges of Middle Managers [21:19] Redefining the Role of Managers [25:26] The Importance of Defining the Role [28:06] The Value of Player Coaches [29:41] Motivations for Becoming a Manager [36:42] Inspiring Moments in Management [43:14] The Radical Candor Checklist Follow Us
    41m 15s
  • The Radical Recap from SXSW 6 | 13

    27 MAR 2024 · Kim is fresh back from SXSW where she was hosting a live episode of her other podcast Radical Respect — you may notice some bonus episodes of it in your feed — and officially launching her forthcoming book Radical Respect, available for pre-order everywhere books are sold. The team also discusses mentorship, the benefits and drawbacks of conferences and retreats, and they each paint a picture of their ideal Radical Candor getaway. Amy reflects on her 2013 SXSW experience, including an all-night hunt for Grumpy Cat. Get all the notes and resources at Chapters [00:00] SXSW Radical Respect podcast, and conference experiences.  [04:15] Radical Respect and Conference Experiences.  [10:31] Radical Candor and its Impact. [16:40] Structuring a retreat for Radical Candor.  [21:21] Retreat format and what fills people up.  [23:37] Retreat planning for leaders with a focus on Radical Candor.  [28:45] Mentorship and finding mentors for career success.  [33:09] Mentorship dynamics and the importance of listening.  [35:08] Empathy, mentorship, and helping others in the workplace. [37:22] Mentorship and networking in the industry.  [39:34] Mentorship and informal learning opportunities.  [42:18] Radical Respect in the Workplace.  [45:04] Mentorship, boondoggles, and effective communication. Watch Kim and Wesley's live SXSW talk: Follow Us  Contact us
    46m 33s
  • Disrupting Bias In Management 6 | 12

    20 MAR 2024 · Kim, Jason, and Amy discuss a listener's question about how to confront and disrupt bias in management at work for women working in male-dominated fields. Jason and Kim role-play a scenario where a manager is clearly biased and explain how to disrupt bias in the moment. They also discuss documenting incidents and when it's time to go to HR. Get all the show notes and resources at Chapters 00:00 Confronting Bias at Work 08:26 Recognizing Bias and Growth Mindset 13:33 Going to HR or Addressing Bias Directly 19:09 Managing Up and Coaching Up 23:39 Role Play: Addressing Bias with Manager 28:15 Reflecting on the Role Play 34:59 Double Standards and Prejudice 37:11 Being Tough in the Workplace 39:03 Dealing with Biased Perceptions 41:40 Coaching Managers 43:26 Building Relationships with Managers 46:02 Addressing Bias and Prejudice 48:57 Creating Cultures of Open Communication 52:41 Building Solidarity and Documenting Incidents 54:49 Tips and Closing Remarks Follow Us  
    49m 33s
  • AI at Work 6 | 11

    13 MAR 2024 · Amy and Jason engage in a thought-provoking conversation about the impact of AI at work in the realm of Radical Candor. They delve into the evolution of AI, its impressive and limiting aspects, and the challenges of its adoption. They also highlight the importance of interpersonal skills and domain expertise in the age of AI, and how it can be a game-changer in conflict resolution and communication. Jason showcases the Radical Candor Knowledge Bot and Practice Partner as prime examples of AI applications in the field. Get all of the show notes and resources at Chapters 00:00 Introduction and AI Identity 02:26 The Evolution of AI and the Role of Large Language Models 05:25 The Impressive and Limiting Aspects of AI 08:56 The Relevance of AI and the Challenges of Adoption 12:01 The Importance of Interpersonal Skills and Domain Expertise 25:16 The Role of AI in Clarity and Conflict Resolution 29:16 The Radical Candor Knowledge Bot and Practice Partner 34:56 The KnowledgeBot and Self-Assessment 36:20 Using AI for Therapy and Existential Questions 39:35 The Practice Partner for Radical Candor 45:26 AI in the C-Suite and Business Value 48:09 The Shift of Roles and Talent Management 52:45 AI Making Leaders Smarter and Faster 58:05 AI's Impact on Writing and Journalism 01:06:19 Ethical Considerations and Responsible AI 01:08:10 Tips for Getting Started with AI 01:10:20 Tips for Learning AI 01:10:32 Finding Interesting AI Applications Follow Us
    1h 13s

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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better...

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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!
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