24 MAY 2024 · Erick and Rich discuss the issues (hint: they mostly concern AI) making data security posture management a hot new revenue opportunity and how to turn local networking events into marketing goldmines. Then they’re joined by JB Fowler of Domotz for a look at how hybrid work and the Internet of Things are changing networks and network management. And finally, one last thing: How a Japanese village employed creative obstruction to get rid of obnoxious tourists.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fp%2Fwhy-dspm-was-the-acronym-to-watch&data=05%7C02%7Crsimpson%40ericksimpson.com%7C0ead73e511ff46a298f308dc768d847b%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638515597398550219%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=QYCrt0vZFtMei5vAvUVCxrxRLHaBJxsF1rbWyEgkn54%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapnews.com%2Farticle%2Fjapan-fuji-tourists-screen-9ac5d8f02062ff3c1e573870a6787f16&data=05%7C02%7Crsimpson%40ericksimpson.com%7C0ead73e511ff46a298f308dc768d847b%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638515597398565206%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=noy2FQPNIyfPo3%2Fvr%2FWbFFcHNa8aJ98NbjEO6%2F1aWAA%3D&reserved=0 

18 MAY 2024 · Episode 24: This Changes EverythingSide by side in person at the recent Kaseya Connect Global conference in Las Vegas, Erick and Rich chew over the disruptive, industry-shaking implications of the new Kaseya 365 subscription and why K365 is one more reason for MSPs to assess their current tool and solution stack, just as they should be doing periodically anyway. Then they’re joined by Dave MacKinnon, N-able’s chief information security officer, to discuss what tabletop exercises are and why every MSP should be doing them. Important listening! And finally, one last thing: a cicada invasion in South Carolina so loud that residents were calling 9-1-1 about the noise.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fp%2Fbonus-post-kaseya-bids-to-shake-up&data=05%7C02%7Crsimpson%40ericksimpson.com%7C34374b70322649bcc83208dc6a4e8882%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638502132742830150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=dxGd3T5G%2FdkqSl9uJMeXJ40POe3ENIuC8hxPVTSVPO0%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapnews.com%2Farticle%2Fnoisy-cicadas-south-carolina-police-39f2bd760a51c8c1d28d88b12473840e&data=05%7C02%7Crsimpson%40ericksimpson.com%7C34374b70322649bcc83208dc6a4e8882%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638502132742842159%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=EyAU6sxkTJKBwU9A7QYOgRigtCR9uLb%2Bfy9cHv5nQK8%3D&reserved=0

17 MAY 2024 · Erick and Rich discuss the federal government’s Secure By Design pledge, a modest first step toward getting software and hardware makers to adopt security best practices they should have embraced long ago, as well as the many rewards of hosting open house gatherings for your customers. Then they’re joined by Rob Scott of Monjur for an eye-opening look at how using AI internally or providing AI services to your clients can expose you to legal risk if you don’t update your MSA. And finally, one last thing: a Florida Man’s less-than-ingenious scheme to bring snakes on a plane.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fi%2F144515802%2Fthe-secure-by-design-pledge-has-a-shot&data=05%7C02%7Crsimpson%40ericksimpson.com%7C8f74b044b44d4b0bc64708dc751306c5%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638513971789019893%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=CShsZYZvL6w70j%2F9%2Bs7%2BoXhkKcCyNg3rAnzkVRQmYWE%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisa.gov%2Fsecurebydesign%2Fpledge&data=05%7C02%7Crsimpson%40ericksimpson.com%7C8f74b044b44d4b0bc64708dc751306c5%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638513971789033813%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=xzZtKLNYnAnhrwClkURFxw%2F3pz%2FtJYTClXyLz6pYfEw%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fp%2Fthreading-the-ai-riskreward-needle&data=05%7C02%7Crsimpson%40ericksimpson.com%7C8f74b044b44d4b0bc64708dc751306c5%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638513971789043480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=naSaJ7%2BIC7prsC88S3BkwxOC05uJRAnX4chR4pe6t0o%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapnews.com%2Farticle%2Fmiami-airport-snakes-tsa-florida-2ff7807ec5c39607172b2612a136bbd0&data=05%7C02%7Crsimpson%40ericksimpson.com%7C8f74b044b44d4b0bc64708dc751306c5%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638513971789050498%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=ra9b%2Bwe4Vd0rA%2BCbbUzYDf6q%2Bvp%2F76K%2F0lIQj5Imrec%3D&reserved=0

3 MAY 2024 · Erick and Rich discuss the security-related dangers of selling AI services, and why mitigating them is a smarter move than sitting on the sidelines, as well as why it may be time to hit the reset button on your website. Then, in a first for MSP Chat, your hosts join Eric Anthony, of the All Things MSP podcast, for a simulcast conversation about what the new channel ecosystem means for MSPs and their vendor relationships and much, much more. And finally, one last thing: How a U.K. attorney finalized a client’s divorce by mistake, and why the government refused to undo the error. Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2Fericanthonymsp&data=05%7C02%7Crsimpson%40ericksimpson.com%7C779480d41bab438a32f308dc68817cc8%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638500152561645055%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=oqBjW9SJK7GiApZLYFGQ7SvzJ3cIOE6X%2FWhwiOeo6As%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fp%2Fthreading-the-ai-riskreward-needle&data=05%7C02%7Crsimpson%40ericksimpson.com%7C779480d41bab438a32f308dc68817cc8%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638500152561651356%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=%2FZQgeDQG3Czik%2B1MKPv115JXCCcBt3jBYBHHjFe8U9s%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.theguardian.com%2Flifeandstyle%2F2024%2Fapr%2F15%2Fwrong-couple-divorced-solicitor-clicks-wrong-button&data=05%7C02%7Crsimpson%40ericksimpson.com%7C779480d41bab438a32f308dc68817cc8%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638500152561656758%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WM4QMF1JPTvAJZc9btTxIGAt8ThMzU54s3ubUjzNmpw%3D&reserved=0

1 MAY 2024 · In this special bonus episode of MSP Chat, sponsored by SuperOps, Erick and Rich discuss TD SYNNEX’s plans to help its partners get into the market for sophisticated AI solutions, and the reasons MSPs need to stop talking about technology outcomes with clients and start talking about business outcomes instead. Then they’re joined by SuperOps channel chief Juan Fernandez for an insightful look at the mindset and toolset changes MSPs must make to keep pace with evolving customer needs. And finally, one last thing: how AI helped a Finnish coffee roaster create a new blend that apparently doesn’t taste like a hallucination.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fp%2Ftd-synnex-cuts-to-the-ai-chase&data=05%7C02%7Crsimpson%40ericksimpson.com%7C2123b33408f34c23c26708dc663c8119%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638497657257744657%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=RWAbHHgogS0tWl%2Fc5OvillCjzJSmPaaJacsAQsPsz58%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapnews.com%2Farticle%2Fartificial-intelligence-finland-coffee-blend-0cd12d5ae15a6d0e928c4cb4d7635b09&data=05%7C02%7Crsimpson%40ericksimpson.com%7C2123b33408f34c23c26708dc663c8119%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638497657257759712%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=SXQJdCOcyCbFC9EmSFZ2KbVZAdAysIymX9Qokd0jmYQ%3D&reserved=0

26 APR 2024 · Erick and Rich discuss why recent research suggests that AI, “junk-gun ransomware,” and massive threat volumes suggest that security services will be in high demand among SMBs for some time to come. Then their colleague Charlene, Channel Mastered’s CMO, joins in to discuss the secrets behind the industry’s best partner programs. Hint: it’s more about people than spiffs. And finally, one last thing: An Italian restaurant’s wildly successful strategy for getting customers to surrender their phones while dining.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.businesswire.com%2Fnews%2Fhome%2F20240416218995%2Fen&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cc8ea4ac35f9548569c1e08dc6480599a%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638495749642126414%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=Ngo%2FbemT3kyv9hUD5azyB%2B2bYFdNfZiqXRhk6ZHL3pU%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.globenewswire.com%2Fnews-release%2F2024%2F04%2F17%2F2864351%2F0%2Fen%2FCheap-Independently-Produced-Junk-Gun-Ransomware-Infiltrates-the-Dark-Web-Sophos-Finds.html&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cc8ea4ac35f9548569c1e08dc6480599a%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638495749642139841%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=wHrZ6bLdgFzLaBpiStBOTd%2BuUcYwdhTdv2zQ899hplw%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.prnewswire.com%2Fnews-releases%2Fgenai-drives-1-760-surge-in-business-email-compromise-bec-attacks-according-to-new-report-by-perception-point-302075741.html&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cc8ea4ac35f9548569c1e08dc6480599a%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638495749642153240%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=y1lBIKIpkHXxsXRQtvaRH%2BcTXRSdYkxtPJQ1nGShuGc%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-at-work-research%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cc8ea4ac35f9548569c1e08dc6480599a%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638495749642166945%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=7weBgmSZ%2BX9igV1e6AR6x2Zg%2BkkLMWMg%2FEkn80IOXqk%3D&reserved=0https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.businesswire.com%2Fnews%2Fhome%2F20240417590529%2Fen&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cc8ea4ac35f9548569c1e08dc6480599a%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638495749642181074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=%2FfFcMU0cGCBM25bGAxsJJLJQ3OpiwS7jVuqz0%2BXdIoQ%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mspaa.net%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cc8ea4ac35f9548569c1e08dc6480599a%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638495749642195166%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=Qqw9Wb3nIBKpO3RlgogqFNy2h6%2F5TobtyMiTjWxgtE4%3D&reserved=0 (use code “MSP10” for 10% enrollment discount)

19 APR 2024 · Erick and Rich discuss Google’s big push into the channel generally—and SMB channel specifically—to attract AI partners, and the two magic questions MSPs should never end a sales meeting without asking. Then they’re joined by Canalys analyst Jay McBain for a fascinating look at how selling to millennials, competing with accounting firms, and other long-term trends will require MSPs to upend many of their most settled assumptions. And finally, one last thing: what happened when a Scottish train passenger mistook a cosplaying Star Wars stormtrooper for a security threat.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchannelholic.news%2Fp%2Fbonus-post-google-has-a-lot-of-partners&data=05%7C02%7Crsimpson%40ericksimpson.com%7C296e924939ea44c801ba08dc5f1dccaf%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638489828801669601%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=C%2FnND93Rne%2FTSDX2PERO%2FSFWNFVmmNcnfFtY9fnzUCI%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fpulse%2Fplatforms-winners-wall-street-how-do-you-move-from-being-jay-mcbain-bv6oe%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7C296e924939ea44c801ba08dc5f1dccaf%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638489828801680199%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=VWctXGbUHqFHN%2F3uKjnrgoZJxWpX2Pj8Xt0oiHBql%2BY%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fpulse%2Fplatforms-winners-wall-street-how-do-you-move-from-being-jay-mcbain-bv6oe%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7C296e924939ea44c801ba08dc5f1dccaf%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638489828801680199%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=VWctXGbUHqFHN%2F3uKjnrgoZJxWpX2Pj8Xt0oiHBql%2BY%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.upi.com%2FOdd_News%2F2024%2F04%2F09%2Fscotland-Police-Scotland-ScotRail-Aberdeen-train-station-Star-Wars-Stormtrooper%2F2461712682492%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7C296e924939ea44c801ba08dc5f1dccaf%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638489828801687920%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=4qW2nExkCbPkLrMS4Ay8Af4igEXfsLRFQHmbjs3MNhk%3D&reserved=0

12 APR 2024 · Erick and Rich discuss the larger lessons for the channel in Gmail’s 20th birthday and how to use speaking appearances—especially at in-person events—to boost your credibility with customers, vendors, and peers. Then they’re joined by Channel Mastered colleague Mark Crall for an informed, in-depth conversation about what MSPs value most in a vendor. And finally, one last thing: A bluegrass theme song for this show written and performed by AI. Discussed in this episode:https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchannelmastered.com%2Fbuilding-blocks-of-msp-channel-success-part-1-customizing-partner-programs%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cdeca3c381c6f4c9e18b308dc58a9fc37%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638482734322588871%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=cRkALw4c8RJoFB5abQ%2FiGzuWV59DK56v1RSg7Cn%2B3cI%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchannelmastered.com%2Fbuilding-blocks-of-msp-channel-success-part-1-customizing-partner-programs%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cdeca3c381c6f4c9e18b308dc58a9fc37%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638482734322588871%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=cRkALw4c8RJoFB5abQ%2FiGzuWV59DK56v1RSg7Cn%2B3cI%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchannelmastered.com%2Fbuilding-blocks-of-msp-channel-success-part-2-cracking-the-msp-code%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cdeca3c381c6f4c9e18b308dc58a9fc37%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638482734322603010%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=Yt61oFbBXq8st517G9xpX37zr09lngKy%2FcTe%2B6zQ6W4%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchannelmastered.com%2Fbuilding-blocks-of-msp-channel-success-part-3-msp-sales-hiring-101%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cdeca3c381c6f4c9e18b308dc58a9fc37%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638482734322614754%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=ZvjEBxkbhaVg8i0sAJTt8vRaxh2AdW0Q%2F9XMyzmbg0A%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.suno.ai%2Fsong%2F41287c14-e239-43cd-b906-d2e7488788dd%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cdeca3c381c6f4c9e18b308dc58a9fc37%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638482734322624776%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=27l69PDp75m8aMKWtGu1gXsrvYkgft%2BaoIohH3edi9I%3D&reserved=0https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.suno.ai%2Fsong%2F0f80bd11-f9c5-488c-a05f-88b7f56bd783%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7Cdeca3c381c6f4c9e18b308dc58a9fc37%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638482734322633970%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=laVY80EoZ0hPjpX3aS5nZehOOfDUCmgT3c2V6YIJNLI%3D&reserved=0

5 APR 2024 · With Erick back in the saddle after a two-episode absence, he and Rich discuss the importance of N-able’s recent decision to build a cutting-edge ecosystem of cross-app integration partners. Then Erick walks you through how to use cyber insurance requirements as a tool for getting tight-fisted clients to say yes to an enhanced cybersecurity stack. That’s followed by an interview with the fascinating Jesse and Reese Tuttle, of AP2T and Compliology, to discuss deepfakes and other next-gen phishing risks, why many security awareness training solutions fail to address them, and what MSPs should do to better protect their customers. And finally, one last thing: a contest that inspired a crowd of Parisian waiters to move fast for a change.  Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.channelholic.news%2Fp%2Fn-able-joins-team-ecosystem&data=05%7C02%7Crsimpson%40ericksimpson.com%7C18c24e6f824544d4fe3808dc5456d3ec%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638477979104847841%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=awqlAmUV%2F628LVCDVwN77YUe5erbNmRAZ166nOjSFUY%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.npr.org%2F2024%2F03%2F25%2F1240667647%2Fparis-waiters-race-tradition-cafe-olympics&data=05%7C02%7Crsimpson%40ericksimpson.com%7C18c24e6f824544d4fe3808dc5456d3ec%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638477979104858292%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=h%2FPiN4lpemdMLRJO6idwRq1s120ha18G2wmjTMGDnLg%3D&reserved=0

29 MAR 2024 · Erick’s out again this week, so Rich is joined by co-host James Kernan, Channel Mastered’s Chief Leadership Strategist, to discuss changing tech talent hiring conditions and what MSPs should do about them. Then James shares a three-part tip of the week on why successful MSPs stay positive, stay connected, and are always, always marketing, and Acronis President Gaidar Magdanurov provides an insider’s take on how AI and other trends are changing the security threat landscape and creating new security revenue opportunities for MSPs. And finally, one last thing: an inspiring tale of two sanitation workers going above and beyond the call of duty to help a New Yorker find her lost wallet in a truck full of garbage.   Discussed in this episode: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comptia.org%2Fnewsroom%2Fpress-releases%2Flatest-data-shows-little-movement-in-tech-industry-employment-comptia-analysis-finds&data=05%7C02%7Crsimpson%40ericksimpson.com%7C340d121e64b14a97dc8808dc4adb6157%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638467553288065460%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=87U4QveMlp3TtS5gP%2FfYskKtCHJNnx2N3bra19tWjwY%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.globenewswire.com%2Fnews-release%2F2024%2F03%2F06%2F2841481%2F0%2Fen%2FService-Leadership-Releases-Groundbreaking-Results-in-its-2024-Annual-IT-Solution-Provider-Compensation-Report.html&data=05%7C02%7Crsimpson%40ericksimpson.com%7C340d121e64b14a97dc8808dc4adb6157%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638467553288076207%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=t1knBN1MHZqBGNO8ZqUkGkwyTn2f3UXMTpeELIe6zuk%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gartner.com%2Fen%2Fnewsroom%2Fpress-releases%2F2024-03-20-gartner-finds-46-percent-employees-are-satisified-with-career-development&data=05%7C02%7Crsimpson%40ericksimpson.com%7C340d121e64b14a97dc8808dc4adb6157%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638467553288084509%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=EYxmPnK3ixv1OdlAYbhfbaEs2t2O2zdccAgGru8wKro%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.upi.com%2FOdd_News%2F2024%2F03%2F20%2FNew-York-sanitation-garbage-wallet%2F3311710955038%2F&data=05%7C02%7Crsimpson%40ericksimpson.com%7C340d121e64b14a97dc8808dc4adb6157%7C33ab369697864944ad4c6a95f59ad055%7C0%7C0%7C638467553288091157%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=wM6hDmZPapXoTzWht1stOZr0pjBLUjRnZrPPdKb5UsQ%3D&reserved=0