23 APR 2024 · Blueprint Two means a significant transformation for brokers and coverholders in the London insurance market. This initiative will streamline processes, enhance efficiency, and foster innovation through digitalisation. Brokers will adopt new technologies for smoother interactions with carriers, while coverholders will embrace standardised data requirements and digital platforms for seamless integration and regulatory compliance. In this episode, together with our guest, Sharon Stanley, Managing Director at GPM Development, we explore the evolving landscape of technology providers in the London insurance market in light of the introduction of Blueprint Two. From insights into GPM's journey over the past 35 years to the transformative impact of data standards on market operations, Sharon provides perspectives on staying relevant in a rapidly changing industry landscape. With discussions ranging from the importance of continuous improvement to the practical implications of integrating new technologies, this interview offers an exploration of the challenges and opportunities facing insurers and technology providers alike.

21 FEB 2024 · In this episode we continue the topic related to delegated authority and digitalisation of underwriting, but this time from a perspective of MGAs. As MGAs stand at the intersection of innovation and underwriting it is especially inspiring to learn how they harness technology to streamline processes, enhance risk evaluation, and navigate the ever-changing insurance landscape. Our guest is Michael Keating, CEO at Managing General Agents' Association and together we'll explore how the members leverage digital tools, predictive analytics, and automation to not only expedite underwriting processes but also to improve accuracy and adaptability in a dynamic market.

16 FEB 2024 · Dive into the intricate world of cybersecurity in the first episode of the new series IT Insights: Inspire, Improve, Innovate recorded in our Center of Excellence in North Dallas. In this eye-opening discussion, Adam Gaca, VP of Cloud in Future Processing engages in a candid conversation with Sean D. Mack, Author, Speaker, and former CIO and CISO of Wiley. They unravel the true state of cybersecurity at American companies and uncover strategies to inspire innovation while minimizing operational risks.

9 JAN 2024 · Delegated authority holds great significance within the London Market, serving as a cornerstone in the landscape of risk underwriting. Data control is crucial in this area, espiecially considering data cleansing, data transformation in real-time and reconciliation. In this episode of IT Insights InsurTalk, together with Dave Connors, Founder and CEO of distriBind, we discuss the role of the delegated authority in the Insurance market, with a special focus on data.

7 NOV 2023 · February 2017, insurance press is swarmed with predictions based on Carl Frey’s study that robots are coming and “topping the list of jobs at risk of being automated are insurance underwriters, with a 98.9% probability of being replaced by robots” . 6 years have passed and here we are, World Economic Forum marks Insurance underwriters as those who are “most likely to benefit from AI augmentation – 100% of their tasks have the potential to be augmented, the Jobs of Tomorrow report says”. Together with my guest, Artur Niemczewski, Non-Executive Director at Chartered Insurance Institute, we discuss how the job of underwriter went from endangered to potentially 100% AI augmented in 6 years. And this time, we have a mystery guest as well…

27 SEP 2023 · Claims inflation refers to the increasing costs associated with settling insurance claims, and it can significantly impact the profitability and sustainability of insurance companies. In this episode, together with our guest, Manjit Rana, GM Insurance - UK, EMEA & APAC at Clearspeed, we explore various aspects of claims inflation, focusing on the role of technology in addressing these challenges. We also discuss the topic of challenges faced by Insurance leaders in managing claims inflation.

18 AUG 2023 · Innovation is on everyone’s lips nowadays, but it’s not surprising seeing how important it is in the growth of companies but also how it can enhance our daily life, smoothen and accelerate certain processes and save time and money. However, it is quite a challenge to implement innovation within organisation. The guest of this episode is Nic Sproul, CCO at I Love Claims and former Director at Gallagher Bassett, who brings a wealth of experience and expertise in driving innovation within the insurance sector. Together we discuss the challenge of implementing innovation and how it is connected with certain change of mindset, letting go of what we know and pursuing the unknown.

13 JUL 2023 · 76% of insurers agree that competitive advantage will not be determined by their organization alone, but by the strength of the partners and ecosystems they choose. Because of that insurers will have to consider mapping emerging ecosystems to assess how they can best offer coverage. Our guest is Evangelos Avramakis, Lead Corporate Foresight, Intelligence & Development at Swiss Re. In this episode we discussed the role of Insurance in the emerging digital ecosystems and why it is so important to look at the ecosystems through a non-industry specific lens.

21 JUN 2023 · Throughout its 350+ years of history, Lloyd’s has become the world’s leading insurance marketplace. Its focus now is on building a braver future – one that is more sustainable, resilient and inclusive and part of that journey is created by the Future at Lloyd’s programme. In this episode we have a pleasure to talk with Bob James, Chief Operations Officer at Lloyd's of London at this extraordinary London’s landmark, Lloyd’s building. We discuss the vision beind the marketplace digital transformation, its presence as well as the future of further innovation. We also touch upon the challenges Bob had to face on the journey.

17 MAY 2023 · When we asked ChatGPT to write me an intro for this interview it suggested the following: “Over the past few years, generative AI has emerged as a powerful tool for businesses to automate various tasks and gain a competitive edge. In the insurance industry, generative AI is being used to streamline operations, reduce costs, and enhance customer experience. From underwriting to claims processing, generative AI is transforming the insurance landscape.” It is indeed a fine example of self-promotion, but does it truly reflect reality? My guests are Danilo Raponi, Group Head of Innovation and Emanuele Colonnella, Innovation Activation Manager at Generali and we are discussing the state of generative AI in Insurance, but not only.