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Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers. Each episode explores customer experience through a different...
show more
Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers.
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…
Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.
show less
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…
Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.
Delighted
Delighted
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Episode 10 Takeaways with Caitlin and Stacy
3 NOV 2023 · In this episode cohosts, Stacy Coyle of https://workplacelemonade.com/ and Caitlin of https://caitiemeansbusiness.com/, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪ Download the Delighted Handbook on https://delightedpod.com/10m 6s -
Episode 9 Community With Sophie Bujold
1 NOV 2023 · What is community? Why do we experience it in some contexts and not others? Explore community and connection in digital spaces - and how to cultivate it consciously. In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy, https://cliqueworthy.com/. Download the Delighted Handbook on https://delightedpod.com/25m 10s -
Episode 8 Global Inclusivity with Danbee Shin
1 NOV 2023 · Get ideas for collaborating across continents, including folks from around the globe – and learn “The Timezone Dance” from our very own Stacy. In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, https://danbeeshin.com Download the Delighted Handbook on https://delightedpod.com/26m 27s -
Episode 7 Play With Alyea Sandovar
1 NOV 2023 · Learn your play-style and brainstorm ideas to make your product or service more engaging – and more fun! In this episode we're joined by Gamification & Play Consultant, https://www.alyeasandovar.com/ Download the Delighted Handbook on https://delightedpod.com/20m 49s -
Episode 6 DEI And Allyship With Erica Courdae
25 OCT 2023 · Reconsider your normal, dive into imperfect allyship, and start creating congruence between your business + values. In this episode we're joined by Co-Founder Of Pause On The Play, https://pauseontheplay.com/. Download the Delighted Handbook on https://delightedpod.com/26m 33s -
Episode 5 Design With Hillary Presswood
25 OCT 2023 · Today we're “cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more. In this episode we're joined by Creative Director & Positioning Coach https://hillaryweiss. Download the Delighted Handbook on https://delightedpod.com/21m 16s -
Episode 4 Support And Care With Kelly Diels
25 OCT 2023 · Step into your customer’s shoes - what do they want in moments of confusion or doubt? Start cultivating a culture of trust, both inside your biz and out in the world. In this episode we're joined by Feminist Business Educator https://kellydiels.com/. Download the Delighted Handbook on https://delightedpod.com/27m 50s -
Episode 3 Accessibility With Katherine Lewis and Miriam Nabinger
18 OCT 2023 · Get the scoop on accessibility widgets, bendy straws, and what life looks like when things aren’t accessible – and learn how to start removing barriers in your biz. In this episode we're joined by Product Designer & Accessibility Consultant https://www.minamalism.at and Accessibility Consultant & Inclusive Biz Strategist https://accessreimagined.com. Download the Delighted Handbook on https://delightedpod.com/22m 7s -
Episode 2 Transparency with Samantha Pollack and Kelly Diels
18 OCT 2023 · Break the “spell of scarcity” and support your clients in making conscious choices. Join us as we deconstruct our least favorite marketing & sales tactics – and learn a few better ones. In this episode we're joined by Narrative Strategist & Coopywriter https://cultofpersonality.co/ and Feminist Business Educator https://kellydiels.com/. Download the Delighted Handbook on https://delightedpod.com/24m 43s -
Delighted Episode 1 Being A Good Guide
18 OCT 2023 · Meet your hosts, sample the episodes ahead, and learn how to be the Gandalf to your client’s Frodo – all while you prepare to embark on your own epic journey. Download the Delighted Handbook on https://delightedpod.com/7m 43s
Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers. Each episode explores customer experience through a different...
show more
Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers.
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…
Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.
show less
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…
Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.
Information
| Author | Stacy Coyle |
| Categories | Marketing , Entrepreneurship |
| Website | delightedpod.com |
| stacy@workplacelemonade.com |
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