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Aug 15, 2023 · 33m 51s

Host: Philip Holt Guests: Anthony Howarth and Rob Etheridge Abstract: Many people are familiar with the PDCA / Deming-Shewhart cycle, which describes the Plan-Do-Check-Act sequence that is required to make...

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Host: Philip Holt
Guests: Anthony Howarth and Rob Etheridge
Abstract: Many people are familiar with the PDCA / Deming-Shewhart cycle, which describes the Plan-Do-Check-Act sequence that is required to make a change process effective. However, whilst it is a logical approach to change, it doesn’t adequately explain or guide one through the psychology of change. The BTFA / Bovis model, which shows the interactive and iterative nature of change through its description of the human experience of Believe-Think-Feel-Act.
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Author Edwin van den Berg
Website GKNAerospace.com
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