The Frontline CEO, Turn Employees into Decision Makers with Eric Strafel
Nov 23, 2021 ·
14m 40s
Eric Strafel is the founder of the consulting firm SUMMi7, which helps businesses grow profits and scale innovation with mission-driven purpose. He was the President and CEO of Aviall, a...
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Eric Strafel is the founder of the consulting firm SUMMi7, which helps businesses grow profits and scale innovation with mission-driven purpose. He was the President and CEO of Aviall, a global provider of new aviation parts, supply chain management, and other services to the aerospace aftermarket, which was acquired by Boeing. Previously, he held leadership and program management positions at L3 Communications, Honeywell, and Precision Conversions. www.summi7.com
“Ninety percent of employees in any organization work on the front lines. That’s where companies interact with customers, solve the most problems, establish norms, and cultivate culture,” explains Eric Strafel, author of THE FRONTLINE CEO (McGraw Hill, September 2021). “Yet most organizations today cling to old-fashioned systems that keep senior leaders and frontline workers apart.”
In THE FRONTLINE CEO, he presents strategies that empower frontline workers to make decisions and solve problems on their own.
show less
“Ninety percent of employees in any organization work on the front lines. That’s where companies interact with customers, solve the most problems, establish norms, and cultivate culture,” explains Eric Strafel, author of THE FRONTLINE CEO (McGraw Hill, September 2021). “Yet most organizations today cling to old-fashioned systems that keep senior leaders and frontline workers apart.”
In THE FRONTLINE CEO, he presents strategies that empower frontline workers to make decisions and solve problems on their own.
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