We look at preparing for difficult conversations: why it matters, and techniques for how to do it, so you can have the conversations you want to have, rather than the ones you regret.Plus: Sharon and Phil share how they psych themselves up for conversations they’d rather avoid, and Fiona reveals how she feels about Stephen’s moth-counting habits.We’d love to hear from you – if you have any questions or feedback, feel free to email us at unlockingconflict@crux.org.uk.Further resources and support:Mediation and Conflict:www.crux.org.ukwww.peacewell.org.ukwww.wandsworthmediation.co.ukCounselling/individual therapy:You can find a full list of free services on the NHS website: https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/