In the latest episode of Keys to Success, host Litra Simms explores the strategies property owners and investors should use when hiring property managers. Litra emphasizes the importance of setting clear expectations for rent collection rules, maintenance limits, and reporting standards to balance delegating responsibilities and maintaining control over investments. Tracking occupancy rates, cash flow, maintenance response times, and expenses are identified as key metrics. Regular reporting containing both numbers and activities' overview is recommended for performance reviews. Litra advises that property managers should be chosen based on their robust systems and procedures rather than mere promises or personalities. The goal is to offer the property manager room to operate effectively while keeping investors informed and in control.