In this episode utility Kyle fills in for Sara who is on assignment. We talk about why twitter is the new customer service platform and why no one should eat processed cheese out of a martini glass, we’ve got a recap on week 11 of the college football season and talk about why watching college basketball just isn't the same. Butter up your pop tarts and wash it down with some Arby's vodka while shopping for black Friday deals on Take It or Leave It.