Evolving from NPS to Account Experience

Mar 4, 2021 · 46m 34s
Evolving from NPS to Account Experience
Description

In this episode of the #CX series, Ethan Beute, Chief Eva ngelist at BombBomb, talks with Ian Luck, VP of Global Marketing with CustomerGauge, about getti ng more value from...

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In this episode of the #CX series, Ethan Beute, Chief Eva ngelist at BombBomb, talks with Ian Luck, VP of Global Marketing with CustomerGauge, about getti ng more value from NPS and other metrics, as well as ways your CX programs can go right...and wrong.
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Author Sweet Fish
Organization Sweet Fish
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