Episode 08 - Customer Service Lessons from the Hospitality Industry
Aug 24, 2021 ·
5m 8s
Vacations, tourism, amusement parks.guests dream and plan for those fabulous adventures. The best in the hospitality field understand that their guests (not clients or customers) are looking for a quality...
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Vacations, tourism, amusement parks.guests dream and plan for those fabulous adventures.
The best in the hospitality field understand that their guests (not clients or customers) are looking for a quality experience. They want to feel important, valued and special. While it may be just another 'day at the office' for the workers, for the guests, this is the day they've waited for with eager anticipation.
show less
The best in the hospitality field understand that their guests (not clients or customers) are looking for a quality experience. They want to feel important, valued and special. While it may be just another 'day at the office' for the workers, for the guests, this is the day they've waited for with eager anticipation.
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