Imagine an organization with overwhelming challenges, the need to be upgraded in just about every possible way, and that must shift from struggling to thriving. Such an organization must be led by a transformational leader! This leader must have courage, skills and determination to overcome obstacles and inspire excellence. This leader must also bring passion and conviction to the job of improving a seriously out-of-date organization despite the many risks, fears, and resistance some of his staff may have to change; even when that change is designed to support the advancement of a much-needed, non-profit. My guest today is such a transformational leader. He not only committed to bring about excellence in his now-80-year-old non-profit organization, he has done so and continues to do so in measurable ways, all while bringing joy to the transformation process!