A conversation with a 911 operator about what happens on the other end of the line – and the day she heard her daughter's voice on the phone. This episode was originally released in 2024. We're going on tour - and it's a different kind of show than any we've done before. Upcoming dates in Durham, NC, and Portland, ME, are on sale now. Find ticket links and updates at ⁠thisiscriminal.com/live⁠. Say hello on Facebook, Instagram and TikTok. Sign up for our occasional newsletter. Follow the show and review us on Apple Podcasts. Sign up for Criminal Plus to get behind-the-scenes bonus episodes of Criminal, ad-free listening of all of our shows, invitations to virtual events, special merch deals, and more. We also make This is Love and Phoebe Reads a Mystery. Artwork by Julienne Alexander. Check out our online shop. Episode transcripts are posted on our website.