245. Winning Through Relationships in the Digital Era w/ Rivers Pearce
Mar 30, 2023 ·
49m 35s
Businesses that have historically been built face to face. Personally. Even working by referral only. That’s what we’re exploring today with our guest - a sales and marketing leader who’s...
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Businesses that have historically been built face to face. Personally. Even working by referral only. That’s what we’re exploring today with our guest - a sales and marketing leader who’s done e-commerce and digital marketing work for Fortune 500 level brands and who’s developed a deep expertise in the real estate and prop-tech industries.Ethan speaks with Rivers Pearce, Chief Marketing Officer at Milestones. Rivers has deep expertise in the real estate and prop-tech industries and shares his insights on the past, present, and future of customer experience and technology in relationship-based businesses.Tune in as they discuss:
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
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- How the language of customer experience has evolved over time
- Why it is important to move beyond the “transactional mindset”
- How referral based businesses have been disrupted by technology
- Where you can adapt to physical and digital distance using humans in the era of smart technology
- What it means to be a trusted advisor of your customers
- LinkedIn Profile: https://www.linkedin.com/in/riverspearce/
- Company Website: https://milestones.ai/
- Other Relevant Links: 4 Ways to Estimate How Long a Task Will Take; JenDangelo.com
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
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