How to Clean Your CX Data before moving to the cloud
Oct 10, 2022 ·
26m 7s
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Description
Without regular maintenance, your contact center’s back-end software can pile up, causing a drop in performance and even larger issues down the line. Even more concerning, if you are planning...
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Without regular maintenance, your contact center’s back-end software can pile up, causing a drop in performance and even larger issues down the line. Even more concerning, if you are planning a move to the Cloud, you want to ensure you don’t carry legacy problems and dirty data with you.
McGee-Smith Analytics President & Principal Analyst Sheila McGee-Smith and Blackchair CEO & Co-Founder Jason Owen share their tips for keeping your CX software clean and adaptable for future challenges.
Ready to rethink what’s possible in CX? Follow us on Apple Podcasts, Spotify, our website, or anywhere you get podcasts.
show less
McGee-Smith Analytics President & Principal Analyst Sheila McGee-Smith and Blackchair CEO & Co-Founder Jason Owen share their tips for keeping your CX software clean and adaptable for future challenges.
Ready to rethink what’s possible in CX? Follow us on Apple Podcasts, Spotify, our website, or anywhere you get podcasts.
Information
Author | Lauren Dews |
Organization | Lauren Dews |
Website | - |
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