A Guide to Slashing Shopping Cart Abandonment Rate w/ Neil Valentine
Nov 2, 2021 ·
21m 43s
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Description
Do you have the unifying trifecta of method, message, and martech working for you? Or is your customer journey somehow still siloed — with your contact center the least aligned...
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Do you have the unifying trifecta of method, message, and martech working for you? Or is your customer journey somehow still siloed — with your contact center the least aligned of all?
In this episode, I interview Neil Valentine, chief revenue officer at Lucency, about creating a unified customer journey that integrates the contact center into the marketing and sales flow.
show less
In this episode, I interview Neil Valentine, chief revenue officer at Lucency, about creating a unified customer journey that integrates the contact center into the marketing and sales flow.
Information
Author | Lauren Dews |
Organization | Lauren Dews |
Website | - |
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