98. The End-To-End Transparency Trend w/ Nina Simosko
Sep 29, 2020 ·
38m 29s
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Description
Cannabis dispensaries, being designated essential during the COVID-19 pandemic, have had to pivot how they interact with customers. From online delivery to seed-to-sale tracking, businesses in the cannabis, hemp, and...
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Cannabis dispensaries, being designated essential during the COVID-19 pandemic, have had to pivot how they interact with customers. From online delivery to seed-to-sale tracking, businesses in the cannabis, hemp, and CBD space care deeply about providing a customer experience that is, above all, transparent. In this episode, I interview Nina Simosko, Chief Commercial Officer at Akerna, about transparency in the customer experience for cannabis dispensaries. Listen in as Nina and I discuss… - Why the trend toward transparency is here to stay - How Akerna came to receive inquiries about garbanzo beans and leafy greens - How to adapt culturally to pandemic-based challenges in the employee experience - What the role of a Chief Commercial Officer is - What Nina learned in large companies that serves her well today Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.
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Information
Author | Sweet Fish |
Organization | Sweet Fish |
Website | - |
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