146. Getting Clear on Who You Are and How You Serve w/ Anthony Coundouris
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Description
When you present who you are — your core beliefs — to the customer, do you get head nods, indifference, or hostility? All 3 are great responses, actually. If they’re...
show moreIn this episode, I interview return guest Anthony Coundouris, Founder at run_frictionless and author of run_frictionless, about how Q3 (who we are) and Q4 (how we serve) fit in the overall 4-part frictionless framework.
Anthony and I also talked about:
- Why sharing beliefs should be the beginning of every PowerPoint
- How to evaluate the 3 types of response to who you are
- What happens to revenue when you fit the quadrants together
- What vanity values are
- How to start conversations with less friction
Check out these resources we mentioned during the podcast:
- Anthony Coundouris on LinkedIn
- Company: run_frictionless
- Book: run_frictionless
- Xero Accounting Software
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Author | Sweet Fish |
Organization | Sweet Fish |
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