163. Restoring the Balance: Human-Centered Communication w/Ethan Beute
Oct 12, 2021 ·
17m 54s
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Description
A “paradigm shift” is a fundamental change in approach or assumptions. Modern communication is in the midst of one — a change from digital pollution to human-centered communication. I’m Ethan...
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A “paradigm shift” is a fundamental change in approach or assumptions. Modern communication is in the midst of one — a change from digital pollution to human-centered communication.
I’m Ethan Beute, Chief Evangelist at BombBomb, host of The Customer Experience Podcast, and co-host of the CX Series on the B2B Growth Show. I co-wrote a book about this communication shift with my longtime friend and colleague Steve Pacinelli, CMO at BombBomb, called Human-Centered Communication.
(P.S. It is publishing today! Find it here.)
In this episode, I discuss:
What the implications of a mass mindset are
How Steve and I wrote our book around the insights of 11 experts
How to restore the balance of digital and human in communication
What human-centered communication means for organizations
Why you should read our book
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.
Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.
show less
I’m Ethan Beute, Chief Evangelist at BombBomb, host of The Customer Experience Podcast, and co-host of the CX Series on the B2B Growth Show. I co-wrote a book about this communication shift with my longtime friend and colleague Steve Pacinelli, CMO at BombBomb, called Human-Centered Communication.
(P.S. It is publishing today! Find it here.)
In this episode, I discuss:
What the implications of a mass mindset are
How Steve and I wrote our book around the insights of 11 experts
How to restore the balance of digital and human in communication
What human-centered communication means for organizations
Why you should read our book
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.
Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.
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