164. Firing Your Villains & Leading with Vulnerability w/ Heather Monahan

Oct 19, 2021 · 39m 21s
164. Firing Your Villains & Leading with Vulnerability w/ Heather Monahan
Description

Ignoring an antagonistic relationship at work is one of the worst things you can do — to yourself. Working with someone in a toxic situation can hinder your potential. You...

show more
Ignoring an antagonistic relationship at work is one of the worst things you can do — to yourself. Working with someone in a toxic situation can hinder your potential.

You need to learn how to fire your villain.

In this episode, I interview Heather Monahan, bestselling a uthor, renowned keynote speaker, and CEO at Boss in Heels LLC, about her story of creating confidence and overcoming villains. 

Join us as we discuss:
How Heather came to be fired from a job where she was successful
What it’s like to teach sales at Harvard
How to fire your villains 
How to provide value amidst changing markets and customers
What it means to set expectations for customer experience



Check out these resources we mentioned:
Heather Monahan on LinkedIn 
Heather Monahan on Twitter 
Overcome Your Villains 
Giftology and John Ruhlin 



Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.

Listening on a desktop & can’t see the links? Just search for the Customer Experience Podcast in your favorite podcast player.
show less
Information
Author Sweet Fish
Organization Sweet Fish
Website -
Tags
-

Looks like you don't have any active episode

Browse Spreaker Catalogue to discover great new content

Current

Podcast Cover

Looks like you don't have any episodes in your queue

Browse Spreaker Catalogue to discover great new content

Next Up

Episode Cover Episode Cover

It's so quiet here...

Time to discover new episodes!

Discover
Your Library
Search