SEGMENT 1 with Micheline Maynard, starting at 0:00: How did Zingerman’s go from a corner deli in Ann Arbor, Michigan to a $70M food empire?

SEGMENT 2 with Steven J. Anderson, starting at 19:15: More than ever we need to recommit to creating a special experience for all our customers. Our next guest says he learned most of these lessons when he was a kid with a paper route. Maybe you can relate!

SEGMENT 3 with Shawn Hill, starting at 36:45: Amazon made online reviews a critical part of selling any product or service. Learn how you can get more online reviews for your business.

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Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com